Mercari news and trends

eCommerce Platform Mercari to Begin Accepting Bitcoin Payments 
Bitcoin // January 08, 2024

Japanese eCommerce giant Mercari will reportedly begin accepting bitcoin payments on its platform in June.  While prices for products listed on Mercari’s flea market app will be displayed in Japanese yen, users will have the option to purchase them with bitcoin, Cointelegraph reported Monday (Jan. 8), citing...

Luxury Shoppers Are Slow to Convert but Demand Digital Innovation
Retail // September 05, 2023

Luxury retailers have established a reputation for their exclusive and upscale offerings, catering to a limited clientele characterized by discerning preferences and substantial financial resources. Their primary emphasis on premium goods distinguishes them from affordable retailers, yet it also presents distinct challenges, including lower conversion...

James Allen Offers ChatGPT Assistant Subscriptions to Shoppers
Artificial Intelligence // August 11, 2023

Generative artificial intelligence (AI), particularly OpenAI’s ChatGPT, has become a major trend in retail. Brands and retailers are integrating it due to consumer demand for interactive experiences. In recent forays, the use of plug-ins has emerged, necessitating a monthly subscription fee of $20. Brands and retailers are already...

Chatbot Adoption Soars as Human Assistance Fades 
artificial intelligence // July 16, 2023

Unless you’ve been living under a rock, or haven’t been reading your PYMNTS newsletter, you’ve probably noticed that there’s been a massive shift in the way brands and retailers approach customer service and engagement. One key factor contributing to this shift is the adoption of generative...

Interviews & Exclusives
Luxury Shoppers Are Slow to Convert but Demand Digital Innovation

September 05, 2023
Luxury retailers have established a reputation for their exclusive and upscale offerings, catering to a limited clientele characterized by discerning preferences and substantial financial resources. Their primary emphasis on premium goods distinguishes them from affordable retailers, yet it also presents distinct challenges, including lower conversion rates. However, the luxury sector continues to shape and lead […]

James Allen Offers ChatGPT Assistant Subscriptions to Shoppers

August 11, 2023
Generative artificial intelligence (AI), particularly OpenAI’s ChatGPT, has become a major trend in retail. Brands and retailers are integrating it due to consumer demand for interactive experiences. In recent forays, the use of...

Mercari US CEO: Modernizing Marketplaces For The Casual Seller

August 10, 2020
If America ever needed a digital estate sale — or even a garage sale, for that matter — it’s right now. Tens of millions of financially strapped or suddenly unemployed...

Quick Reads
eCommerce Platform Mercari to Begin Accepting Bitcoin Payments 

January 08, 2024
Japanese eCommerce giant Mercari will reportedly begin accepting bitcoin payments on its platform in June.  While prices for products listed on Mercari’s flea market app will be displayed in Japanese yen, users will have the option to purchase them with bitcoin, Cointelegraph reported Monday (Jan. 8), citing a paywalled article by Nikkei.  Vendors and sellers, however, will receive the […]

Mercari Adds ChatGPT-Powered Shopping Assistant to Marketplace Platform

April 18, 2023
Mercari has added a ChatGPT-powered shopping assistant to its marketplace platform for secondhand items. With the new Merchat AI, which is now available in beta across the United States, customers...

New Shopping App Provider Ranking Shows Big Changes in Just One Month

March 18, 2022
There’s an old song — ancient, really — that croons, “What a difference a day makes.” As applied to PYMNTS Provider Ranking of Shopping Apps, it’s a month, not a...

Mercari Teams With Zip To Bring BNPL To Secondhand eCommerce

September 01, 2021
The Japanese secondhand eCommerce site Mercari is partnering with New York buy now, pay later (BNPL) firm Zip (formerly Quadpay) to bring people an easier way to shop for gently...