There’s a misperception about bankers and banking. That misperception is that money — in all its forms — is the most important asset. The reality is that customers are the most important asset, because if there are no customers there is no money. And financial...
Digital banking architecture is having a moment. Financial technology companies and consumer-facing neobanks are using it to create new features, applications and customer experiences. Regulators are focused on it as they try to make sense of their potential involvement. And as its importance spreads beyond...
For decades, consumer expectations around the convenience and always-on capabilities of their financial services could not be met. The typical Monday-through-Friday banking hours and 4 p.m. branch closings have made it difficult for consumers to decide when and how they bank. That’s quickly changed. Consumer...
Michael Haney, head of product strategy at Galileo Financial Technologies, said machine learning combined with the rise of generative artificial intelligence will usher in a new era of back-office productivity and ultimately transform how financial services organizations use data to deliver hyper-personalized experiences. The conversation...
June 27, 2024
There’s a misperception about bankers and banking. That misperception is that money — in all its forms — is the most important asset. The reality is that customers are the most important asset, because if there are no customers there is no money. And financial services executives who understand the connection also understand the importance […]
June 12, 2024
Digital banking architecture is having a moment. Financial technology companies and consumer-facing neobanks are using it to create new features, applications and customer experiences. Regulators are focused on it as...
March 28, 2024
For decades, consumer expectations around the convenience and always-on capabilities of their financial services could not be met. The typical Monday-through-Friday banking hours and 4 p.m. branch closings have made...
February 01, 2024
Michael Haney, head of product strategy at Galileo Financial Technologies, said machine learning combined with the rise of generative artificial intelligence will usher in a new era of back-office productivity...
