It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. From kiosks to online ordering and drive-through lanes, these merchants sought to provide...
New technology continues to change the way consumers order and pay for quick-service restaurant (QSR) food: Kiosks and online ordering, among other experiences, let consumers ditch the counter for faster and higher-tech alternatives. But these restaurants are not innovating all that fast — even with...
Restaurant pickup pod company Minnow was born after its co-founder was waiting in a long line at a restaurant for lunch. He noticed that the customers around him were annoyed with the wait, and they were actually leaving the premises: “You had a business with...
May 18, 2020
Restaurants operators are being met with unprecedented economic fallout from the ongoing COVID-19 pandemic as they have been forced to get by on delivery and pickup order revenues. Full-service restaurants have been especially hard-hit due to closed dining areas and unpreparedness to quickly handle off-premises ordering. The pressure to come out on the other side […]
