Mobile Orders news and trends

Dunkin’ Ends 2019 With 146 New Stores, 13M+ Loyalty Members
Earnings // February 06, 2020

As it reaped the benefits of its digital investments, Dunkin’ Brands added 146 net new Dunkin’ and Baskin-Robbins locations around the world in Q4, with the inclusion of 76 net new Dunkin’ locations in the U.S. Dunkin’ U.S. reported comparable store sales growth of 2.8 percent in...

Starbucks US Order Ahead Volume Hits 17 Pct
Earnings // January 28, 2020

As Starbucks gained traction through its digital channels, and amplified its brand through additional markets with the Global Coffee Alliance and a new Starbucks Reserve Roastery location, the quick-service coffee chain reported a rise in its loyalty ranks during Q1 fiscal year 2020. The company also...

Restaurants Tap Into Mobile Order-Ahead Innovations
Today In Data // January 27, 2020

Consumers are using mobile order-ahead for additional purposes beyond ordering and payment, as they tap into apps to search for menu items and coupons. But fraudsters continue to haunt the mobile order-ahead space, which is concerning for restaurants and diners who use mobile apps. The latest digital ordering developments, however,...

How Ghost Kitchens Are Altering The QSR Landscape
Retail // January 21, 2020

As more consumers place their food orders through digital channels, eateries are adapting to the tastes of diners who want to enjoy a restaurant meal at home. P.F. Chang’s, in one case, is set to open a P.F. Chang’s To Go location in Chicago that will focus on...

Interviews & Exclusives
Starbucks Hits 16.3M Mobile Users, Eyes Expanded Delivery

January 25, 2019
After a disappointing holiday quarter in 2017, the pressure was on Starbucks, which reported its most recent quarterly earnings yesterday (Jan. 24). Investors were eager to see if the brand’s efforts to streamline its special offerings, and efforts for holiday 2018, had brewed up a merrier picture. By the numbers, Starbucks delivered. Earnings came in at $.68 […]

Quick Reads
Coronavirus Prompts Some Starbucks Locations To Close Seating Areas

March 12, 2020
In an effort to prevent the spread of the coronavirus and safeguard its employees, some Starbucks locations are closing seating areas and restricting service to mobile and drive-through orders, according to a Thursday (March 12) letter to stakeholders from Kevin Johnson, Starbucks CEO. “This means that as we navigate this dynamic situation community-by-community and store-by-store, […]

Little Caesars Teams With DoorDash For Delivery

January 06, 2020
To supply pizza delivery services from 3,600 restaurants in Canada and the United States, Little Caesars Enterprises Inc. will team with DoorDash Inc. Little Caesars, which is said to be...

7-Eleven Supports Voice Orders Via Alexa, Google Home

November 20, 2019
7-Eleven has launched voice ordering with 7Voice, which allows customers to place orders through Google Home and Amazon Echo systems, the company said in a press release on Wednesday (Nov....

NCR Rolls Out Subscription To Full-Service Restaurant POS Platform

October 03, 2019
NCR has launched an all-in-one subscription solution to help restaurants use its Aloha Essentials more efficiently, NCR announced in a press release on Thursday (Oct. 3). More than 75,000 restaurants...