Navy Federal Credit Union news and trends

Navy Federal Finds Contactless Cards Pays Off
Credit Unions // February 26, 2021

The nearly year-long pandemic has rapidly changed how consumers are making payments, with emerging methods such as contactless solutions increasing in popularity. Touchless payments are quickly becoming the method of choice for consumers, with one January 2021 study indicating 38% of United States consumers use...

Senate Federal CEO On Protecting Member Trust During Digital Overhauls
Credit Unions // April 01, 2020

Credit unions (CUs), as much as other financial entities, are seeing a boom in competition as banking moves to online and mobile channels. Customers today expect to be able to access financial services instantly, which can put pressure on CUs that need to stretch restricted...

Deep Dive: Credit Unions Like And Subscribe To Social Media
Credit Unions // September 25, 2019

  Social media has become a cornerstone of everyday life over the last few decades, with 72 percent of Americans using social media today, a dramatic increase from the mere 5 percent that Pew Research Center first tracked in 2005. Corporate entities have gained larger...

Navy Federal Deploys Financial Literacy To The Front Lines
Credit Unions // August 15, 2018

Frequent deployments and transfers can leave many military families dependent on a single income source. A lack of financial education can leave them vulnerable to risky products, like costly payday loans. In the latest Credit Union Tracker, Jaspreet Chawla, VP of membership at Navy Federal...

Interviews & Exclusives
Navy Federal Finds Contactless Cards Pays Off

February 26, 2021
The nearly year-long pandemic has rapidly changed how consumers are making payments, with emerging methods such as contactless solutions increasing in popularity. Touchless payments are quickly becoming the method of choice for consumers, with one January 2021 study indicating 38% of United States consumers use contactless at every possible opportunity when making transactions. Those opportunities […]

Senate Federal CEO On Protecting Member Trust During Digital Overhauls

April 01, 2020
Credit unions (CUs), as much as other financial entities, are seeing a boom in competition as banking moves to online and mobile channels. Customers today expect to be able to...

Quick Reads
CFPB Orders Navy Federal Credit Union To Pay $28.5 Million Fine

October 12, 2016
The Consumer Financial Protection Bureau said on Tuesday (Oct. 11) it ordered Navy Federal Credit Union to pay $28.5 million in fines and restitution over civil charges it allegedly made fake threats about debt collection to members of the credit union. According to the report, the CFPB also said Navy Federal Credit Union “unfairly” restricted access […]