With the pandemic now endemic, are contactless digital tools and behaviors that got us through that episode sunsetting so we can return to how it was before? In a word, no. There are numerous examples, but the use of online banking and mobile banking apps...
Strong growth in digital banking during the pandemic didn’t come with seminars in financial literacy. It should have, as younger demographics are found to be less fluent in personal finance than older cohorts, and a little education goes a long way in improving this situation....
“Alexa, bring banks customers.” Only five years ago — what seems like a pre-pandemic lifetime — PYMNTS hosted its Alexa Challenge. The event was geared toward bringing teams of developers to reimagine how the virtual assistant could make commerce, and banking, a bit easier. Read...
In today’s top news, Amazon reported record profit in its first-quarter earnings, and Mastercard’s quarterly earnings showed a continued surge in debit spending. Plus, PayPal users can now link their wallets to Coinbase to purchase cryptocurrency. Amazon Q1 Profits Triple, Counts 200M Paid Amazon Prime...
June 14, 2023
Consumers now have more options for getting loans, making deposits and transacting across digital channels. And they also have higher expectations based on the type of digital experiences they receive from their preferred brands, including travel, fitness, payment and social media. Their expectations are no different for their financial services providers. And as a result, […]
October 14, 2022
With the pandemic now endemic, are contactless digital tools and behaviors that got us through that episode sunsetting so we can return to how it was before? In a word,...
July 27, 2022
Strong growth in digital banking during the pandemic didn’t come with seminars in financial literacy. It should have, as younger demographics are found to be less fluent in personal finance...
November 23, 2021
“Alexa, bring banks customers.” Only five years ago — what seems like a pre-pandemic lifetime — PYMNTS hosted its Alexa Challenge. The event was geared toward bringing teams of developers...
