While Netflix raised membership prices in Japan, Italy, Spain, and parts of Europe, the Middle East and North Africa (EMEA), it faces an evolving subscription economy framed by consumer demand for transparency and control. This week’s ruling by the Federal Trade Commission introducing a “click-to-cancel”...
Being authentic is a great way for any brand to elevate personalization to its customers. For Netflix, which operates in more than 190 countries around the world, putting specific audiences first is the key to successful programming, according to co-CEO Ted Sarandos. In his keynote...
As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the customer journey. Understanding that the relationship with the customer extends well beyond the checkout counter, companies are now crafting strategies...
At a bustling Amazon warehouse, robots weave through aisles, selecting items for shipment with increasing speed and accuracy. These aren’t pre-programmed machines but artificial intelligence (AI)-driven systems constantly learning and adapting through reinforcement learning. This technology is quietly changing commerce, promising to reshape how businesses...
June 24, 2024
Every time you swipe a credit card, click on a website or carry your phone, you leave behind digital breadcrumbs. For most people, this trail of data seems insignificant. But to a growing army of analysts, it’s a potential goldmine. Welcome to the world of data mining, where researchers sift through mountains of information to […]
January 29, 2024
The earnings roll in, and the stocks gyrate — a roller coaster that happens every three months. The CE 100 Stock Index gained 1.5%, as all but one pillar finished...
December 22, 2023
As streaming platforms evolved throughout the year, many leaders in the industry set their sights on ways to monetize their content beyond subscription fees and ad sales. For instance, Disney+ is reportedly...
December 01, 2023
Five months since the FedNow® Service launched, Miriam Sheril, head of product, U.S. at Form3, told PYMNTS, there are some encouraging signs. Although it is early days, “from my point...
December 18, 2024
The Dutch Data Protection Authority (Dutch DPA) fined Netflix 4.75 million euros (about $4.95 million), saying that between 2018 and 2020, the company did not give its customers enough information about what it does with their personal data. The regulator said Netflix violated the General Data Protection Regulation (GDPR) by not making the information in […]
July 02, 2024
Netflix reportedly began phasing out its cheapest ad-free tier for existing subscribers after saying in January that it planned to do so. Social media users in Canada and the United...
February 27, 2024
Netflix has begun requiring subscribers with Apple iTunes billing plans to pay Netflix directly. All “members on the basic plan who were using an iTunes method of payment” will need...
February 07, 2024
Disney+ has reportedly begun taking steps to prevent password sharing among its U.S. subscribers. The streaming service began sending out emails on Wednesday (Feb. 7) notifying subscribers about its updated terms...
