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Consumers Are Tired of Merchant Surcharges and Tipflation

June 26, 2024
Merchant steering, which is a practice where retailers offer discounts to consumers if they use certain payment methods, could be getting eclipsed by surcharges and tipflation. The PYMNTS Intelligence report “Credit Card Surcharges: How Cardholders React to Extra Costs” detailed the impact of merchant surcharges on cardholder satisfaction. It found that 56% of credit card […]