“One of the most important tasks during [the lockdown] period was to re-evaluate our approach to teamwork, culture and connection.” Not everything about the pandemic is bad. Some used it as an opportunity for introspection that’s led to unexpected gains, even out of disruptions like...
Depending on where you look, cash may still be king. It’s no secret that the pandemic has been forcing consumers to embrace all things digital. That includes paying for everything from clothes to restaurant deliveries through online and card-not-present transactions. But in an interview with PYMNTS,...
It’s been a busy week in payments and commerce, as June kicks off and consumers around the world are ready to reemerge into the physical world. But their path back to normal still looks decidedly uncertain, as the pandemic’s future remains unknown and civil unrest throughout America acts...
With the most recent COVID-19 studies from PYMNTS reinforcing the need for health and safety in the retail world, some retailers are stepping up to accommodate consumers’ concerns. A new survey from Ipsos found that U.S. shoppers have identified the specific conditions that would make...
July 24, 2020
Well, now what? That’s the question all companies are asking as they internalize the impact of the shift to digital on their customers, their businesses and their future. The challenge — particularly for retail — is getting clarity around that “next normal” for businesses, PYMNTS CEO Karen Webster noted in a recent discussion with Brett […]
July 08, 2020
Depending on where you look, cash may still be king. It’s no secret that the pandemic has been forcing consumers to embrace all things digital. That includes paying for everything from...
April 28, 2020
Shutdowns. Lockdowns. Shuttered branches. Banking may be forever altered. The ongoing coronavirus pandemic is disrupting financial services, as consumers pull back on spending, raise cash to deal with emergencies and...
