In the often-infuriating experiences infamously delivered by customer service chatbots and voice prompts, digital-savvy consumers know there has to be a better way of operating. Still, human call center agents are in short supply lately, and they need to eat and sleep and take a...
February 15, 2022
In the often-infuriating experiences infamously delivered by customer service chatbots and voice prompts, digital-savvy consumers know there has to be a better way of operating. Still, human call center agents are in short supply lately, and they need to eat and sleep and take a day off now and then, which is why bot and […]
February 26, 2024
NLX has raised $12 million in Series A funding to grow and develop its artificial intelligence (AI) platform for managing chat, voice and multimodal conversational applications. With its platform, brands can create, manage, deploy and analyze these applications; manage conversational deployments across their enterprise; and access AI models from several providers, NLX said in a […]
