Gap: Consumers Demand Fashion That Responds to of-the-Moment Trends

There’s a new legal question about artificial intelligence (AI) at the center of a recent federal lawsuit. Can AI engage in illegal wiretapping? The class-action suit, at the center of a report Sunday (Dec. 3) by CNBC, accuses Old Navy’s chatbot of that exact crime by logging,...

Consumers’ spending behavior has slowed down, which is causing concern among retailers. Although they are still making purchases, the rate at which they are doing so falls short of what retailers desire.   To address this challenge, brands and retailers are focusing on refining their product...

As merchants begin to clamp down on returns, more brands are revisiting how they handle this inescapable aspect of eCommerce, with Gap the latest to announce it’s trying a new way. In a Tuesday (March 28) press release, returns technology provider Optoro announced that Gap...

Apparel retail company Gap Inc. made a huge turnaround this quarter in sales and profits even as global commerce faces continued challenges amid high inflation rates. The company, which also manages clothing brands like Banana Republic and Old Navy, revealed in its third-quarter earnings report...