Mastercard has launched a generative artificial intelligence (AI)-powered digital assistant that is designed to simplify the customer onboarding process. This is the first application developed by Mastercard’s new in-house capability for building and deploying knowledge agent tools, the company said in a Tuesday (Oct. 29)...
Staying one step ahead of the bad guys is becoming more difficult by the day for financial services companies. For example, identity verification is a double-edged sword. While necessary for security, it can also create friction in customer experiences. But as identity fraud continues to...
Full-stack payment processor Finix has launched a solution that allows businesses to onboard merchants for payment acceptance in a streamlined way. The new Merchant Underwriting solution also ensures that the businesses remain current with evolving regulations from governments, card networks and sponsor banks, the company said in a...
Anti-money laundering (AML) defenses might begin at the point of onboarding. The needs are for all manner of firms — and especially banks and investment management companies — to embrace technology in the service of beefing up their onboarding processes and automating them too. ...
November 19, 2024
As global business-to-business (B2B) payment volumes rise, business leaders are faced with a crucial yet often overlooked question: How much value does simplicity add? In digital finance, where automation, real-time data, and interconnected payment solutions are table stakes, simplicity has emerged as a defining performance metric — on par with speed, cost and security. “Simplicity […]
May 21, 2024
Staying one step ahead of the bad guys is becoming more difficult by the day for financial services companies. For example, identity verification is a double-edged sword. While necessary for...
March 30, 2023
Tracking customer lifetime value (LTV) is common practice across many segments. Still, PYMNTS research has revealed a gap in LTV tracking among subscription merchants that more companies are waking up...
February 21, 2023
Digital identity used to be something that people considered “just tick-the-boxes” technology. But as Steve Durney, vice president of strategy at Prove, told PYMNTS, forward-thinking companies can use digital identity...
October 29, 2024
Mastercard has launched a generative artificial intelligence (AI)-powered digital assistant that is designed to simplify the customer onboarding process. This is the first application developed by Mastercard’s new in-house capability for building and deploying knowledge agent tools, the company said in a Tuesday (Oct. 29) press release. Mastercard’s new in-house capability was built in collaboration […]
April 17, 2024
Full-stack payment processor Finix has launched a solution that allows businesses to onboard merchants for payment acceptance in a streamlined way. The new Merchant Underwriting solution also ensures that the businesses remain current...
March 18, 2024
NCino plans to acquire DocFox to create a single platform that will enable financial institutions to manage the entire client lifecycle. The combined solution will encompass information intake, document collection and due diligence,...
February 29, 2024
Socure and Trustly have partnered to offer merchants a pay-by-bank solution that includes a streamlined customer onboarding process and guaranteed fast payments. The solution designed for all merchants but is especially valuable for...
