Smaller restaurant brands are increasingly adopting digital solutions to optimize their operations. Restaurant technology provider Olo reported Wednesday (Feb. 21) that the “emerging enterprise segment,” which it defines as brands with five to 99 locations, has become a “meaningful contributor” to the company’s growth. “Emerging enterprise has...
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies. In the last two years, due to high inflation, restaurants have been forced to raise menu prices and cut staff and services while facing an increasingly demanding...
With leading restaurant aggregators offering roughly interchangeable services, Uber Eats is expanding its capabilities with the addition of Multi-Store Ordering to stand out to consumers. The company announced Wednesday (Oct. 11) the launch of the feature, enabling consumers to add items from other restaurants or from...
Fast-casual restaurant Cava may still be a relatively small chain compared to industry giants, but with its investments into the digital space, the brand is looking to take on the largest players in the sector. On a call accompanying its first second quarter FY2023 earnings...
November 01, 2023
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies. In the last two years, due to high inflation, restaurants have been forced to raise menu prices and cut staff and services while facing an increasingly demanding client in aspects such as convenience, use of technology, or […]
March 29, 2023
After Amazon’s ill-fated early forays into the restaurant industry, the company is reapproaching the space. On Wednesday (March 29), fast-casual giant Panera Bread announced that it is letting its loyalty members order by voice...
February 06, 2023
The pandemic disrupted the reign of brick-and-mortar grocery stores as the go-to channel for most grocery shoppers. PYMNTS’ latest consumer research reveals that, on average, just 44% of consumers primarily...
November 14, 2022
Think back to 2020 and 2021, when restaurant delivery was suddenly the pantry, kitchen and server to millions of Americans locked down at home. Operators fast-tracked solutions like the decision...
June 12, 2024
CardFree has added a new Smart AI Upsell feature to its online ordering platform for the restaurant and hospitality industry. This feature uses artificial intelligence (AI) and historical ordering data to suggest items that are paired with those that are already in the customer’s basket, prior to checkout, the company said in a Wednesday (June […]
February 21, 2024
Smaller restaurant brands are increasingly adopting digital solutions to optimize their operations. Restaurant technology provider Olo reported Wednesday (Feb. 21) that the “emerging enterprise segment,” which it defines as brands with five...
May 16, 2023
Paytronix will soon launch its guest engagement solution for restaurants and convenience stores on the Square App Marketplace. With this integration, sellers using any Square point-of-sale (POS) platform will soon...
August 04, 2022
As food prices rise, consumers who don’t have a financial safety net to fall back on are no longer springing for restaurant delivery and takeout as much as they did...
