Online Purchases news and trends

Rewards Hold the Key to Bringing Pay by Bank Transfer Into the Mainstream
Payments Innovation // April 06, 2023

Credit and debit cards remain consumers’ dominant means of payment despite years of payment innovation. Online bank transfers, for example, have become a popular method for bill payments. This method’s consistency and ease of use have endeared it to consumers and allowed it to begin...

Report: 54% of Consumers Want to Return Online Purchases in Person
eCommerce // October 27, 2022

Consumers want to return products in person, even when they’ve purchased the items online. In fact, 54% of consumers would prefer to drop off their returns at a retailer — either the store where they purchased it or a third-party retailer — rather than having...

The Rise Of Holiday Reshipping Fraud
Security & Fraud // December 17, 2019

Criminals get into the holiday spirit, too. For instance, they know how to talk in friendly, polite terms to overworked and often-frustrated customer service representatives — to gain such advantages as having purchased items redirected to their own addresses, rather than to the customers who...

Tech Takes The Emotion Out Of Dispute Management
Credit Unions // November 21, 2019

Where there are credit card transactions, there are disputes. That’s especially true of transactions that happen in a card-not-present environment (as is increasingly the case), and where fraudsters are able to use a range of tactics to make off with unauthorized transactions. Ferreting out fraudulent...

Interviews & Exclusives
The Rise Of Holiday Reshipping Fraud

December 17, 2019
Criminals get into the holiday spirit, too. For instance, they know how to talk in friendly, polite terms to overworked and often-frustrated customer service representatives — to gain such advantages as having purchased items redirected to their own addresses, rather than to the customers who supplied their payment information. Such a scam promises to play […]

Tech Takes The Emotion Out Of Dispute Management

November 21, 2019
Where there are credit card transactions, there are disputes. That’s especially true of transactions that happen in a card-not-present environment (as is increasingly the case), and where fraudsters are able...

Identity Takes Center Stage As Healthcare Goes Digital

June 20, 2019
Complaints about healthcare will never cease. After all, the industry is one where illness combines with significant bills and payments, two things that are pretty much a negative for everyone...

What’s Next For European eCommerce?

July 04, 2017
According to the latest findings of the European Ecommerce Report 2017, it is a good time to be selling online in Europe — especially since online retail growth has been “exponential” over...

Quick Reads
PayPal and Venmo Cards Now Compatible With Apple Wallet

October 03, 2023
PayPal Holdings has announced that customers can now add their eligible PayPal and Venmo credit or debit cards to Apple Wallet. This integration allows users to make payments with a tap of their iPhone or Apple Watch, both in-store and online, the company said in a Tuesday (Oct. 3) press release. The added benefit is that customers can still earn the […]

Report: 54% of Consumers Want to Return Online Purchases in Person

October 27, 2022
Consumers want to return products in person, even when they’ve purchased the items online. In fact, 54% of consumers would prefer to drop off their returns at a retailer —...

Amazon Launches Kiosks In UK

June 06, 2019
Amazon has opened physical kiosks in the U.K. that will offer a rotating range of items at discounted prices. The first kiosks will be based in London at various rail...

Facebook Preps GlobalCoin Launch

June 06, 2019
Facebook is set to announce its cryptocurrency later this month, and will reportedly even allow the project’s employees to get paid in the new currency. The social media giant has...