Online Retail news and trends

FTC Orders GOAT to Pay $2 Million, Alleging Shipping Violations

December 02, 2024
Only 22% of US Consumers Prefer Payment Options on Brand Websites
eCommerce // June 04, 2024

Cart abandonment — when online shoppers select items with the apparent intention to buy, only to leave those items sitting in digital limbo — happens on every eCommerce website, but PYMNTS Intelligence data reveals that it is especially common on brands’ sites. As we detailed...

BNPL and Digital Wallets High Priority for PayFacs and Marketplaces
Retail // December 22, 2023

Embedded payments can open the door to monetizing new revenue streams, deepening customer engagement and growing new lines of business. However, retail marketplaces, payment facilitators (PayFacs), and independent software vendors (ISVs) must navigate heightened economic uncertainty and complex regulatory and compliance requirements in their quest...

Bolt Helps FWRD Enter World of In-Person Shopping
Retail // June 11, 2023

Digital-first fashion retailer FWRD has debuted a pop-up store powered by checkout tech company Bolt. The Los Angeles-based store, announced in a news release Friday (June 9), will let customers check out items using a QR code, thanks to Bolt’s Checkout Links. First introduced last year, this tool for...

eCommerce Checkouts Using Buy Button Are 46% Faster Than Without 
Checkout Conversion // June 09, 2023

The whole point of buy buttons is to cut to the chase, as it were, for customers who have made up their minds and want to pay. This simple approach has proven effective for merchants and payment methods, suggesting that digital commerce will benefit from...

Interviews & Exclusives
eCommerce Checkouts Using Buy Button Are 46% Faster Than Without 

June 09, 2023
The whole point of buy buttons is to cut to the chase, as it were, for customers who have made up their minds and want to pay. This simple approach has proven effective for merchants and payment methods, suggesting that digital commerce will benefit from its expansion.   Exploring this in the PYMNTS study “Buy Button […]

Online Retail’s Next Phase: From Adapt To Accelerate

September 14, 2020
Overnight changes in consumer habits are usually rare, with inertia and habit difficult to overcome under normal circumstances. But circumstances have been far from normal this year, making consumers receptive to...

The Great Marketplace, Branded Storefront Debate

June 11, 2019
In the world of physical retail, finding a product to buy is rather straightforward: People go to stores, find something that suits their needs, pay for it and take it...

Will Consumers Bank With Their Telcos?

April 23, 2019
Last week, wireless carrier T-Mobile announced it would throw its hat into the mobile banking arena with the national rollout of T-Mobile MONEY. The mobile app offers low or no-fee checking-like...

Quick Reads
FTC Orders GOAT to Pay $2 Million, Alleging Shipping Violations

December 02, 2024
The Federal Trade Commission (FTC) has ordered online sneaker and apparel retailer GOAT to pay over $2 million to consumers, alleging that the company violated the agency’s rules around shipping practices. In its complaint, the FTC alleges that GOAT did not give buyers the option of cancelling an order in cases in which the goods […]

Bolt Helps FWRD Enter World of In-Person Shopping

June 11, 2023
Digital-first fashion retailer FWRD has debuted a pop-up store powered by checkout tech company Bolt. The Los Angeles-based store, announced in a news release Friday (June 9), will let customers check out items using...

Allegro Preparing to Expand Third-Party Marketplace to Czech Republic

March 30, 2023
Polish eCommerce platform Allegro plans to launch its third-party marketplace in the Czech Republic this year. That will be the first step in the firm’s plan to expand its marketplace...

Mizuho Securities, Rakuten Securities Ally on Asset Management Services

October 07, 2022
Aiming to offer asset management consulting services both online and in person, Tokyo-based Mizuho Securities and Tokyo-based Rakuten Securities Holdings have announced a strategic capital and business alliance. In the...