Online Shopping news and trends

Visa: AI Helped Block 85% More Fraud on Cyber Monday
Fraud Prevention // December 17, 2024

Visa’s artificial intelligence (AI) and machine learning capabilities enabled it to block 85% more suspected fraud globally on Cyber Monday compared to a year earlier. It did so at a time when suspected fraudulent transactions at physical and digital stores rose by 200%, due in...

‘I Do’ Delivered: DoorDash’s Bridal Offering Shows eCommerce Knows No Limits
Delivery // December 14, 2024

Competition is a click away in commerce, and traditional barriers to purchase can send customers shopping elsewhere. Even the once-sacred tradition of wedding dress shopping isn’t immune to the rising consumer demand for convenience and immediacy across all categories of goods. DoorDash, for example, signed...

Microsoft’s AI Vision Eyes Online Shopping Carts
artificial intelligence // December 13, 2024

Microsoft handed its artificial intelligence (AI)- powered assistant a pair of digital eyes, letting it peek over users’ shoulders as they browse the web and weigh in on everything from paint colors to wedding shoes. The tech giant’s rollout on Dec. 5 of Copilot Vision could...

Macy’s Strategy Shows Promise With Focus on Omnichannel Shoppers
Earnings // December 11, 2024

Will Macy’s Bold New Chapter strategy be enough to save the iconic company and return it to profitable growth? Macy’s is facing a challenging period marked by declining sales, changing consumer habits and pressure from activist investors calling for a fiscal overhaul. In recent years,...

Interviews & Exclusives
Macy’s Strategy Shows Promise With Focus on Omnichannel Shoppers

December 11, 2024
Will Macy’s Bold New Chapter strategy be enough to save the iconic company and return it to profitable growth? Macy’s is facing a challenging period marked by declining sales, changing consumer habits and pressure from activist investors calling for a fiscal overhaul. In recent years, the company has dealt with falling revenue and a drop […]

High-Income Shoppers Load Up Their Grocery Carts at Walmart

November 19, 2024
During the latest conference call with analysts, Walmart’s management observed that that, in a quarter where same-store sales were up 5.3% in the United States, transaction counts and unit volumes...

Mastercard: Credential Lifecycle Management Helps Merchants Dodge Decline Frictions

November 15, 2024
Card declines impact both merchants and consumers. And from expired cards to lost accounts, there’s no reason for merchants to risk losing sales due to something as mundane as a...

Data: 88% of Consumers Still Prefer In-Person Grocery Shopping

October 25, 2024
As consumer habits change, payment preferences are becoming segmented based on shopping channels. A PYMNTS Intelligence Report, How People Pay: Debit Leads in Stores, Credit Leads Online, reveals a distinct...

Quick Reads
Visa: AI Helped Block 85% More Fraud on Cyber Monday

December 17, 2024
Visa’s artificial intelligence (AI) and machine learning capabilities enabled it to block 85% more suspected fraud globally on Cyber Monday compared to a year earlier. It did so at a time when suspected fraudulent transactions at physical and digital stores rose by 200%, due in part to fraudsters’ use of AI, the payments technology company […]

Amazon Reports Record Sales During Black Friday Week and Cyber Monday

December 03, 2024
Amazon saw record sales and a record number of items sold during its Black Friday Week and Cyber Monday holiday shopping event. The company’s event ran from Nov. 21 through...

Convenience Drives Growing Adoption of Mobile Shopping

November 29, 2024
Mobile shopping is reportedly gaining ground during this year’s holiday shopping season. The growth is being driven by the convenience provided by refinements retailers have made to the mobile shopping experience, Reuters reported...

Shopify Promotes Commerce Platform to Enterprise Customers

November 27, 2024
Shopify reportedly is targeting enterprises as it works to maintain the growth of its commerce platform. Long focused on helping small businesses set up their online shops, the company has...