Online Shopping news and trends

Perplexity Launches AI-Powered Shopping Assistant That Can Research and Purchase

November 18, 2024
Alibaba Says AI Drives Growth in Retail and Cloud Businesses
Earnings // November 15, 2024

Alibaba Group saw its offerings in artificial intelligence (AI) drive growth in both its retail and its cloud businesses during the quarter ended Sept. 30. “This quarter, our core business segments maintained steady growth guided by our user-first, AI-driven strategy,” Alibaba Group CEO Eddie Wu said...

OpenAI Readies ‘Operator’ Agent With eCommerce
artificial intelligence // November 15, 2024

OpenAI reportedly plans to release an autonomous computer-controlling agent called “Operator,” marking a significant advance in artificial intelligence (AI) systems that can independently browse the web and complete online transactions. This development signals a broader push by tech companies to create AI agents that can...

Mastercard: Credential Lifecycle Management Helps Merchants Dodge Decline Frictions
Credit Cards // November 15, 2024

Card declines impact both merchants and consumers. And from expired cards to lost accounts, there’s no reason for merchants to risk losing sales due to something as mundane as a card decline, often caused by nothing more than old payment credentials. “It’s what we call...

Amazon’s Pay-Per-Visit Health Plan Adds Health and Beauty Services
Amazon // November 14, 2024

Amazon has added new health and beauty-related services to its healthcare offering. The company announced Thursday (Nov. 14) that Amazon Prime members can now address things like hair loss, anti-aging and erectile dysfunction for a price as low as a respective $16, $10 and $19...

Interviews & Exclusives
Mastercard: Credential Lifecycle Management Helps Merchants Dodge Decline Frictions

November 15, 2024
Card declines impact both merchants and consumers. And from expired cards to lost accounts, there’s no reason for merchants to risk losing sales due to something as mundane as a card decline, often caused by nothing more than old payment credentials. “It’s what we call credential lifecycle management,” Mastercard Senior Vice President, Payments Optimization Sumeet […]

Data: 88% of Consumers Still Prefer In-Person Grocery Shopping

October 25, 2024
As consumer habits change, payment preferences are becoming segmented based on shopping channels. A PYMNTS Intelligence Report, How People Pay: Debit Leads in Stores, Credit Leads Online, reveals a distinct...

39% of Zillennials Buy What Their Friends Recommend

October 18, 2024
The emergence of zillennials — consumers age 25 to 33 — reveals distinct shopping behaviors that extend beyond mere social media influence. Born between 1991 and 1999, these younger millennials...

43% of Gen Z Consumers Prefer Buying Direct From Brands

October 11, 2024
As younger consumers reshape the retail landscape, their motivations, preferences, and behaviors provide invaluable insights for brands and retailers striving to stay ahead. A PYMNTS Intelligence report, “The Online Features...

Quick Reads
Perplexity Launches AI-Powered Shopping Assistant That Can Research and Purchase

November 18, 2024
Perplexity has launched an artificial intelligence (AI)-powered shopping assistant in the U.S. and said it will expand it to additional markets. With the company’s new Buy With Pro, shoppers can both research and purchase products, Perplexity said in a Monday (Nov. 18) blog post. “It marks a big leap forward in how we serve our […]

Alibaba Says AI Drives Growth in Retail and Cloud Businesses

November 15, 2024
Alibaba Group saw its offerings in artificial intelligence (AI) drive growth in both its retail and its cloud businesses during the quarter ended Sept. 30. “This quarter, our core business...

Amazon’s Pay-Per-Visit Health Plan Adds Health and Beauty Services

November 14, 2024
Amazon has added new health and beauty-related services to its healthcare offering. The company announced Thursday (Nov. 14) that Amazon Prime members can now address things like hair loss, anti-aging...

Mastercard to Shift to Tokenization and Biometric Authentication by 2030

November 13, 2024
Mastercard plans to phase out the need to enter card numbers, static passwords and one-time codes when making online purchases by 2030. The company aims to make the change globally,...