Prioritizing adaptability, innovation and customer relationships will enable firms to navigate an unpredictable landscape, Thredd Chief Product Officer Ava Kelly writes in a new PYMNTS eBook, “Beyond the Horizon: How to Identify Unexpected Threats That Could Impact Your Business.” In today’s volatile market, the...
Online travel agency Booking Holdings delivered a strong fourth quarter, driven in no small part by changes in its payments strategy and digital booking capabilities, notably its mobile app. On its Q4 2022 earnings call Thursday (Feb. 23), Booking Holdings CEO Glenn Fogel noted that...
Making a powerful case for loyalty, Expedia Group is focusing on growing its mix of loyalty members and app users who book at higher levels than any other consumer group. Reporting earnings for the fourth quarter of 2022 ended Dec. 31, Expedia Group Vice Chairman...
Macroeconomic headwinds did little to slow the airspeed of Booking.com and its portfolio of brands as the largest online travel agency (OTA) saw a return to 2019 levels in flights and room nights and the company doubled down on its payments platform and “connected trip”...
September 13, 2024
Prioritizing adaptability, innovation and customer relationships will enable firms to navigate an unpredictable landscape, Thredd Chief Product Officer Ava Kelly writes in a new PYMNTS eBook, “Beyond the Horizon: How to Identify Unexpected Threats That Could Impact Your Business.” In today’s volatile market, the only thing that is predictable is the unpredictable. The ability […]
November 10, 2024
Booking.com is conducting a companywide review that could lead to job cuts. The online travel agency’s parent said in a Friday (Nov. 8) regulatory filing that this review would include “an expected workforce reduction,” as well as cost reductions like looking for real estate savings and optimizing procurement. “We believe these efforts will improve operating […]
