Outsourcing news and trends

What Merchants Should And Shouldn’t Outsource
eCommerce // July 07, 2020

Online merchants should focus their internal resources on their core business applications, sticky.io Chief Technology Officer Clark Huang told PYMNTS in a recent podcast conversation. There are parts of a company’s eCommerce experience where it makes sense to keep them in-house, but other parts where it...

The Future Of FIs Is About Flexible Innovation
Innovation // January 07, 2020

The rise of FinTechs in the last decade – and the millions of customers they’ve siphoned away from mainstream financial institutions (FIs) – has changed the landscape for banks. Innovation is no longer optional – it’s table stakes to stay in the game. The good...

The Great Credit Card Program Outsourcing Debate
Payments Innovation // November 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the...

Hospital ERPs Find Promise In The Cloud
B2B Payments // April 25, 2019

Cloud technology is relatively old, considering the pace of innovation in the back office. However, that doesn’t mean every business has taken this seemingly basic first step in digital transformation. The healthcare sector is particularly challenged when it comes to upgrading back-office systems, yet cloud-based...

Interviews & Exclusives
What Merchants Should And Shouldn’t Outsource

July 07, 2020
Online merchants should focus their internal resources on their core business applications, sticky.io Chief Technology Officer Clark Huang told PYMNTS in a recent podcast conversation. There are parts of a company’s eCommerce experience where it makes sense to keep them in-house, but other parts where it doesn’t.   As Huang noted, brands and merchants always want […]

The Future Of FIs Is About Flexible Innovation

January 07, 2020
The rise of FinTechs in the last decade – and the millions of customers they’ve siphoned away from mainstream financial institutions (FIs) – has changed the landscape for banks. Innovation...

The Great Credit Card Program Outsourcing Debate

November 19, 2019
Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. Among the biggest debates is how to...

WePay’s Aberman On Why Compliance Capability Is Better Bought Than Built

September 28, 2018
Sending a payment looks easy from the front end — so easy, in fact, that it can be hard to believe how complicated something like moving funds electronically from a customer to...

Quick Reads
Will Donald Trump Curb H-1B Visas?

January 20, 2017
Indian outsourcing firms are facing the wrath of President-elect Donald Trump with the soon-to-be 45th president forcing technology outsource companies to reconsider their hiring strategies in the U.S. According to a report in The Wall Street Journal, citing Vishal Sikka, chief executive of Infosys, Sikka said depending on Trump’s policies, it could have an impact […]