Paying bills is a monthly headache for everyone, from individuals to businesses of all sizes, and the frustrations involved explain why both groups have been quick to adopt online-bill-payment solutions. Having a seamless digital bill payment experience can be a major attraction in engaging and...
Both businesses and consumers alike are now expecting to be able to conduct a widening range of their financial tasks through digital tools first, including paying routine bills such as utility, rent or other monthly expenses. Financial institutions (FIs) must move to offer features that...
When wildfires ravaged Northern Calif., FIs were the last place most would have expected to find help. But according to Erin Mendez, CEO of Patelco Credit Union, when property or even human lives are destroyed, credit unions mobilize to help members pick up the pieces...
State of the credit union Fifteen natural disasters have damaged properties, forced residents to flee and cost billions in property damage in 2017. But, while most aren’t expecting assistance from their financial institutions (FIs), credit unions have shown that they are ready, willing and able...
August 26, 2021
Both businesses and consumers alike are now expecting to be able to conduct a widening range of their financial tasks through digital tools first, including paying routine bills such as utility, rent or other monthly expenses. Financial institutions (FIs) must move to offer features that match these expectations accordingly or risk losing out on customer […]
