Payment Experience news and trends

PayFacs Boost Revenue by Improving Customer Experience
Payment Methods // November 08, 2023

Payment facilitators (PayFacs) are entities that enable their customers to accept electronic transactions using the payment facilitator’s platform, which has control of the end-to-end transactions. Examples of PayFacs include Square, Stripe and PayPal. A recent study conducted by PYMNTS Intelligence in collaboration with Carat from Fiserv, “Platform Business Survey:...

Visa Completes Pilot Test of CBDC in Hong Kong
CBDC // November 02, 2023

Visa, in collaboration with HSBC and Hang Seng Bank, has successfully completed a pilot test in Hong Kong to study tokenized deposits using central bank digital currencies (CBDCs). The pilot program, part of the “Digital Hong Kong Dollar” initiative organized by the Hong Kong Monetary Authority (HKMA), aimed to...

Interviews & Exclusives
Virtual Cards Set to Transform Buyer-Supplier Relationships

April 23, 2024
Management guru Peter Drucker once said that “wherever you see a successful business, somebody made a courageous decision.” That’s the spirit behind the Certainty Project, a study from PYMNTS Intelligence highlighting the implications of decision-making in financial operations.  And according to a recent panel discussion of industry heavyweights that featured Robin Boudsocq, head of B2B Commercial Cards at […]

PayFacs Boost Revenue by Improving Customer Experience

November 08, 2023
Payment facilitators (PayFacs) are entities that enable their customers to accept electronic transactions using the payment facilitator’s platform, which has control of the end-to-end transactions. Examples of PayFacs include Square, Stripe and PayPal. A...

Quick Reads
Visa Completes Pilot Test of CBDC in Hong Kong

November 02, 2023
Visa, in collaboration with HSBC and Hang Seng Bank, has successfully completed a pilot test in Hong Kong to study tokenized deposits using central bank digital currencies (CBDCs). The pilot program, part of the “Digital Hong Kong Dollar” initiative organized by the Hong Kong Monetary Authority (HKMA), aimed to explore the potential of this technology in interbank business-to-business (B2B) […]