Payment Portal news and trends

Companies Scramble to Simplify Bill Payment Experience for Consumers
Consumer Payments // February 02, 2023

PYMNTS’ latest research shows that most bill-paying consumers in the United States face challenges in the bill payment process. In the last 90 days, more than half faced at least one pain point, such as a lack of payment options or security concerns. “The One-Stop...

Interviews & Exclusives
Demand for Bill-Pay Portals Tempered by Consumer Security Concerns

May 08, 2023
A one-stop payment portal is a single-user interface through which consumers can pay several or all their bills. The trouble is that some consumers hesitate to use payment portals, chiefly because they have security concerns. This is an area that more providers should be upgrading accordingly. Considering that roughly half of the adults in the […]

Companies Scramble to Simplify Bill Payment Experience for Consumers

February 02, 2023
PYMNTS’ latest research shows that most bill-paying consumers in the United States face challenges in the bill payment process. In the last 90 days, more than half faced at least...