Healthcare shouldn’t be painful, but healthcare payments are rife with pain points, and unified platforms are one way providers and their partners are improving a vital process. We explore this in The Digital Platform Promise: How Patients Want to Streamline Healthcare Payments, a PYMNTS and Lynx collaboration based...
Consumers are increasingly turning to digital channels such as online patient portals to streamline communication with healthcare providers and the management of their care. Digital tools used for activities such as booking appointments, obtaining test results and making payments are becoming preferred — if not...
In the past, only the largest of firms such as utilities, telecoms or credit card companies were able to have customer payment portals. Those were the “types of companies that could afford to stand up a portal,” DadeSystems Chief Marketing Officer Tom Berdan told PYMNTS.com...
July 11, 2023
A deep disconnect exists between holistic bill payment solutions providers and billers on the value a holistic billing platform can offer. Providers tout the benefits of an improved customer experience, while billers express concern about the difficulty of integration or that it would not really be that convenient for customers. While adoption can present costs […]
March 20, 2023
Healthcare shouldn’t be painful, but healthcare payments are rife with pain points, and unified platforms are one way providers and their partners are improving a vital process. We explore this...
May 02, 2022
Consumers are increasingly turning to digital channels such as online patient portals to streamline communication with healthcare providers and the management of their care. Digital tools used for activities such...
