Business innovation typically follows customer expectations, and today’s customers have more expectations than ever. Even commercial business-to-business (B2B) players, who are starting to expect the same technology-driven experience in B2B transactions as they receive in their day-to-day lives as consumers. Embedded finance, generative artificial intelligence (AI),...
May 31, 2024
Payments modernization, depending on the financial services company, will be synonymous with upgrades. But it also needs to be synonymous with innovation, collaboration and business outcomes. As Wally Mlynarski, head of merchant solutions and receivables at Bank of America, told PYMNTS for the “What’s Next In Payments” series, modernizing payment infrastructures represents a shift in […]
