Pew Research Center news and trends

Top News In Payments: Facebook Acquires AI Chatbot Firm Servicefriend; Apple’s iPhone 11 Receives Quiet Reception In China

September 23, 2019
Top News In Payments
AI/BOTS: AI Bank Tech And Millennials
Retail // August 23, 2017

Being connected via modern technology is something that’s becoming an expectation among consumers. From groceries to home buying, back-to-school shopping and more, there doesn’t seem to be many facets of everyday life that aren’t intricately connected to help provide an enhanced experience for consumers. One...

The Buyers: Hispanic Millennials’ Buying Power
Retail // July 28, 2017

Millennials. Currently, this group makes up the largest generation living in the United States. With approximately 79.8 million millennials, as reported by Pew Research Center, obtaining, maintaining and retaining consumers from this particular consumer segment is the golden ticket for retailers. Nielson research confirms that multicultural...

Hacker Tracker: Cyber Knowledge Lags, Fighting Dirty Bitcoins, And Ignoring Ransom Demands
Security & Fraud // March 31, 2017

It can be difficult to know how to handle cybercriminals and their malicious attacks, especially when many people don’t have a foundational knowledge on what cybersecurity is all about. In this week’s Hacker Tracker, Bottomline Technologies’ Ed Adshead-Grant shares his take on a few of...

Pew Reveals What Americans Know About Cybersecurity
Security & Fraud // March 24, 2017

It turns out Americans don’t know as much about cybersecurity as they probably should. Despite the increasingly connected digital world many people operate in today, new data from the Pew Research Center showed that many Americans are still in the dark when it comes to key...

Interviews & Exclusives
Top News In Payments: Facebook Acquires AI Chatbot Firm Servicefriend; Apple’s iPhone 11 Receives Quiet Reception In China

September 23, 2019
Today in the payments news roundup, Facebook has acquired Israel-based hybrid chatbot startup Servicefriend to build customer service bots for its planned Calibra digital wallet. Also, Shanghai and Beijing Apple stores were relatively quiet when the new iPhone 11 hit shelves on Friday (Sept. 20.) And a Pew Research Center study found that Americans don’t trust members […]

Quick Reads
The Buyers: Hispanic Millennials’ Buying Power

July 28, 2017
Millennials. Currently, this group makes up the largest generation living in the United States. With approximately 79.8 million millennials, as reported by Pew Research Center, obtaining, maintaining and retaining consumers from this particular consumer segment is the golden ticket for retailers. Nielson research confirms that multicultural millennials make up 42 percent of the overall millennial population, […]

Pew Reveals What Americans Know About Cybersecurity

March 24, 2017
It turns out Americans don’t know as much about cybersecurity as they probably should. Despite the increasingly connected digital world many people operate in today, new data from the Pew Research...

Banks Making Some Progress On Disclosures – But Not Enough

May 15, 2015
Big U.S. banks are making improvements in how they disclose information to their checking account customers, how much detail they give and also how they resolve disputes – but the...

How “Smartphone-Dependent” are Americans?

April 03, 2015
Do you have a dependent, perhaps slightly complicated relationship with your smartphone? You’re not alone. The Pew Research Center, in association with the John S. and James L. Knight Foundation,...