One: Companies monetize certainty as businesses and consumers prize predictability. Two: Shopping shifts from buying to editing as replenishment models change retail dynamics. Three: GenAI becomes a feature, and everything has a conversational front end. Four: Platforms gain power as point solutions seek distribution, businesses...
I’m feeling flush. I got an email last Saturday from Shop that I had $43.40 in my Shop wallet to spend on the app. This was news to me, since I never knew I had one. But now I have one that Shop created for...
Consumers are craving digital payment experiences, the pandemic having whetted their appetites by expanding digital use to a wider range of retail transactions. PYMNTS research found that 30% of consumers are very or extremely interested in trying a new payment method, including digital wallets, QR...
Randy Guard, chief marketing officer and product officer at Spreedly, told PYMNTS that merchant aggregators are confronted with a host of challenges when helping their merchant customers. “These platforms, basically, offer software and services for thousands of merchant customers,” he said. “They are very good...
April 21, 2023
Randy Guard, chief marketing officer and product officer at Spreedly, told PYMNTS that merchant aggregators are confronted with a host of challenges when helping their merchant customers. “These platforms, basically, offer software and services for thousands of merchant customers,” he said. “They are very good at what they offer but they are not fraud protection […]
December 16, 2022
The pandemic brought merchant aggregators — marketplaces that onboard and provide crucial platforms for individual merchants — to the forefront of the payments ecosystem. Demand continues to generate new, more...
November 14, 2022
Think back to 2020 and 2021, when restaurant delivery was suddenly the pantry, kitchen and server to millions of Americans locked down at home. Operators fast-tracked solutions like the decision...
October 17, 2022
The global economy is in whipsaw mode. So are many of the smokestack industries that supply the basic raw materials that go into constructing all manner of end products, from...
July 08, 2020
Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York firm is betting will expand the reach of its CRM (customer relationship management) platform. Shopify has selected Kustomer as “an enterprise customer service CRM platform in the Shopify Plus Certified App Program,” Kustomer announced in a press release. Through this new […]
May 18, 2020
Uber’s Sunday (May 17) acquisition offer of 1.9 of its shares for each Grubhub share is not enough to close a deal, but discussions are still ongoing, according to a...
May 17, 2020
The New York-based private equity firm General Atlantic closed an $870 million deal for a 1.3 percent stake in Jio Platforms, the digital subsidiary of Reliance Industries in India. The...
July 09, 2019
Representatives from Amazon, Apple, Facebook and Google are scheduled to appear before the House Antitrust Subcommittee. The July 16 hearing, which will focus on “dominant platforms and innovation,” will involve policy...
