Pymnts Report news and trends

Financial Health Finds New Followers in 16% of High-Earners Struggling to Pay Bills

February 27, 2023
New Jobs for Better Wages Not a Panacea for Paycheck-to-Paycheck Households
Economy // November 09, 2022

The household economics of 2022 continues to confound, as consumers who are fearful of recession and whose wages are also not keeping pace with inflation have been shown to be equally concerned about finding a new, better-paying job. We see this spelled out in the...

90% of SaaS Firms Lack Visibility Into Non-Payroll Spend
Spend Management // November 02, 2022

  You can’t fix problems, you can’t embrace opportunities, unless you can see them. And in the business-to-business (B2B) realm, as found in the report “Improving Financial Performance,” done in collaboration between PYMNTS and Airbase, we found that visibility is sorely lacking in the back...

Many Paycheck-to-Paycheck Consumers Seek Relief in New Jobs
Consumer Finance // October 24, 2022

With paycheck-to-paycheck living now the norm for U.S. households including the highest earners, many consumers are trying to improve their lot by switching jobs, but the latest research suggests this tactic is iffy at best, and unlikely to move the needle for most. In “New...

Data Point: Travel App Bookings Up 16% in Q2
Travel Payments // September 23, 2022

When they say “pent-up travel demand” they mean it, as consumer use of airline booking apps and websites rose by double digits in the second quarter of 2022, signaling both a strong desire to travel despite inflation, and the increasing digital transformation of how travel...

Interviews & Exclusives
New Jobs for Better Wages Not a Panacea for Paycheck-to-Paycheck Households

November 09, 2022
The household economics of 2022 continues to confound, as consumers who are fearful of recession and whose wages are also not keeping pace with inflation have been shown to be equally concerned about finding a new, better-paying job. We see this spelled out in the latest study in the long-running New Reality Check series, October’s “New […]

90% of SaaS Firms Lack Visibility Into Non-Payroll Spend

November 02, 2022
  You can’t fix problems, you can’t embrace opportunities, unless you can see them. And in the business-to-business (B2B) realm, as found in the report “Improving Financial Performance,” done in...

Subscription Shortcomings Could Take Bite Out of Apple’s Ambitions

September 22, 2022
The devil, they say, is in the details. And the details, as outlined in the latest Subscription Commerce Conversion report, offer up data that may bedevil Apple’s efforts to cement...

PYMNTS Report: 60% of Well-Off Consumers Still Buy Crypto as Investment

September 09, 2022
New research on the demographic differences between who’s buying crypto and who’s is not show that the new asset class is as polarizing on a household income basis as it...

Quick Reads
Report: 65% of U.S. Merchants Urge Customers to Launch Cross-Channel Profiles

April 14, 2022
An estimated 65% of merchants in the U.S. allow customers to create cross-channel digital profiles. In the most recent edition of the Global Digital Shopping Playbook, factors are considered that bring this new cross-channel U.S. retail market into the limelight.  PYMNTS surveyed 13,000 consumers and 3,100 businesses across six key countries to learn more about […]