Forget everything you knew about fraud and fraudsters. Financial institutions must grapple with the dual challenge of countering increasingly sophisticated fraud attacks as fraudsters harness artificial intelligence and machine learning technologies. The flip side is ensuring that the customer experience is seamless through the entire...
Today’s cybersecurity and fraud landscape is increasingly becoming an arms race. For every 12-foot-tall wall that businesses build, fraudsters start to shape an ever-more sophisticated 13-foot ladder. In this tit-for-tat landscape, constant vigilance has become crucial. “What you want to do is catch it before...
Practice makes perfect, as the adage goes, even when you’re practicing failure. That’s a rough approximation of how Amazon Web Services practices operational resilience. Other companies may try and even succeed at proactively stopping business disruption. At AWS, practicing disruption is part of the culture....
The toy business isn’t exactly fun and games these days. Amazon and Walmart have compressed the retail picture. The direct-to-consumer (D2C) business is suffering through post-pandemic growing pains and the kids want to play video games on Xbox or PlayStation. All of these present challenges...
August 27, 2024
Being in business means putting a lot of effort into staying in business. And staying in business is a challenge many small and medium-sized businesses (SMBs) face, exacerbated by delayed and manual payments. Payment delays can undermine SMB cash flow and have a downstream impact on SMBs’ ability to reinvest in their own operations and […]
August 26, 2024
Forget everything you knew about fraud and fraudsters. Financial institutions must grapple with the dual challenge of countering increasingly sophisticated fraud attacks as fraudsters harness artificial intelligence and machine learning...
August 23, 2024
Today’s cybersecurity and fraud landscape is increasingly becoming an arms race. For every 12-foot-tall wall that businesses build, fraudsters start to shape an ever-more sophisticated 13-foot ladder. In this tit-for-tat...
August 22, 2024
The toy business isn’t exactly fun and games these days. Amazon and Walmart have compressed the retail picture. The direct-to-consumer (D2C) business is suffering through post-pandemic growing pains and the...
February 28, 2024
Visa, in partnership with PYMNTS Intelligence, has launched a new benchmarking tool for middle-market CFOs to evaluate their working capital efficiency compared to industry peers. This tool, featuring a calculator and interactive report, is based on a study released by Visa and PYMNTS Intelligence in September 2023. The report is called “The 2023-2024 Middle Market Growth […]
July 23, 2023
Twitter’s iconic bird logo could soon fly the coop. Owner Elon Musk said Sunday (July 23) that the social media platform would soon swap the blue bird that’s been its symbol...
November 22, 2022
The customer experience encompasses all of the touch points that customers take advantage of when interacting with a company’s employees, assets or operations — including and especially the payment experience....
October 26, 2022
The digital front door is opening. Lia Cao, managing director and global co-head of corporate and eCommerce sales and solutions at J.P. Morgan Payments, told PYMNTS’ Karen Webster that the...