The financial services industry is transforming, with consumers and businesses becoming more interested in using digital technology to handle their financial needs. Financial institutions (FIs) are evolving to meet consumers’ shifting preferences by offering a variety of digital solutions, from mobile check deposit to digital...
ATMs have been around for decades, but in one way, they can represent the future of banking. Just ask Grace Pace, senior vice president of digital banking at Quontic Bank. “Until there’s no need for cash, that’s the only way customers have the ability to...
ATMs will occupy a central role in customers’ financial lives as long as cash is in play, but that doesn’t mean their features and services shouldn't evolve. In the Digital-First Banking Tracker, Quontic Bank’s Grace Pace explains how fee-free ATMs offering video chat services and...
Banking customers are increasingly reliant on digital tools for their banking needs, but 41% still use ATMs for some portion of their transactions. At the same time, the total number of ATMs deployed across the globe is declining, even as the functionality provided at ATMs...
March 21, 2022
Banking customers are increasingly reliant on digital tools for their banking needs, but 41% still use ATMs for some portion of their transactions. At the same time, the total number of ATMs deployed across the globe is declining, even as the functionality provided at ATMs is on the rise. Accommodating this decline in total deployments […]
April 20, 2020
Financial institutions (FIs) are familiar with the challenges of pairing customer satisfaction with security, a balancing act that becomes crucial when onboarding customers. Maintaining digital onboarding experiences that allow customers...
March 24, 2022
ATMs have been around for decades, but in one way, they can represent the future of banking. Just ask Grace Pace, senior vice president of digital banking at Quontic Bank. “Until there’s no need for cash, that’s the only way customers have the ability to access real money in their hands when they’re digital banking […]
December 15, 2020
Bank software and payment technology giant FIS is teaming up with a New York-based digital bank to launch a rewards card where users can earn bitcoin. FIS on Tuesday (Dec....
