Raji Wahidy news and trends

Customer Service Gets a Facelift Courtesy of AI

January 15, 2024
Interviews & Exclusives
Customer Service Gets a Facelift Courtesy of AI

January 15, 2024
Whether they know it or not, consumers are presented with AI applications throughout their day. Maybe they weren’t aware of that fraud attempt turned away by their credit card company. And maybe they didn’t think of the chatbot that helped them return a holiday gift as AI. Are consumers ready to converse with a visual […]