As restaurants look to boost their digital sales in 2022, some major brands are developing new restaurant formats with a focus on off-premise sales. For instance, at the 2022 ICR Conference this week, fast-casual chain Shake Shack discussed plans to try out drive-thru locations without...
For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than that, says Josh Buchmann, senior director of guest engagement for Checkers and Rally’s. In our latest Order to Eat Tracker,...
Loyalty programs with enticing incentives have always served as an effective tool for helping drive business for quick-service restaurants (QSRs). But those innovative programs once considered optional are now becoming critical tools for attracting and retaining guests at a time when lockdown measures have left...
July 20, 2020
Loyalty programs with enticing incentives have always served as an effective tool for helping drive business for quick-service restaurants (QSRs). But those innovative programs once considered optional are now becoming critical tools for attracting and retaining guests at a time when lockdown measures have left dining areas closed for months, severely impacting restaurant operators. Enabling […]
