Federal Trade Commission (FTC) lawsuits resulted in over $324 million in refunds to consumers in 2023. That total includes money returned to consumers as a result of all FTC cases, whether the refund program was administered by the FTC, other federal agencies or the defendants, the...
Overpayment disbursements are not the most common payouts nor the largest. In fact, just 7.1% of consumers report they received overpayment disbursements this year. The average overpayment disbursement is just $68, compared to $433 for the average disbursement. Still, many consumers want to receive these...
The managing director of Great Britain’s Payments Systems Regulator (PSR) is reportedly stepping down. As Bloomberg News noted in a report Saturday (June 1), Chris Hemsley’s departure comes amid rising financial industry anger over new fraud refund regulations. Hemsley will leave “imminently” following nearly five...
Chime Financial will pay at least $1.3 million in redress to consumers and $3.25 million in penalties as part of a settlement with the Consumer Financial Protection Bureau (CFPB). The CFPB found that the nonbank company illegally delayed customer refunds when customers closed their accounts, withholding these balance...
June 21, 2024
Overpayment disbursements are not the most common payouts nor the largest. In fact, just 7.1% of consumers report they received overpayment disbursements this year. The average overpayment disbursement is just $68, compared to $433 for the average disbursement. Still, many consumers want to receive these as instant refunds. In fact, 4 in 5 consumers say […]
February 05, 2024
For most American consumers, disbursements — which include earnings and income payments, Social Security payments, tax refunds, insurance claim payouts and loan disbursements — remain an essential aspect of daily...
December 28, 2023
Just as digital options have gained popularity for paying rent directly from a bank account, the digitization of refunds has also gained momentum. In fact, the days of writing checks...
December 22, 2023
Understanding subscriber preferences is the lifeblood of subscription commerce — even more so in a digital economy. Subscription businesses that ignore this do so at their peril: Our research finds...
June 21, 2024
Federal Trade Commission (FTC) lawsuits resulted in over $324 million in refunds to consumers in 2023. That total includes money returned to consumers as a result of all FTC cases, whether the refund program was administered by the FTC, other federal agencies or the defendants, the agency said in its annual report on refunds released Friday (June […]
June 02, 2024
The managing director of Great Britain’s Payments Systems Regulator (PSR) is reportedly stepping down. As Bloomberg News noted in a report Saturday (June 1), Chris Hemsley’s departure comes amid rising...
May 07, 2024
Chime Financial will pay at least $1.3 million in redress to consumers and $3.25 million in penalties as part of a settlement with the Consumer Financial Protection Bureau (CFPB). The CFPB found that...
April 24, 2024
Airlines must automatically refund travelers for canceled flights under a new Department of Transportation rule. This rule, announced Wednesday (April 24) is designed to make it easier for passengers to get refunds if a...
