Remote Payments Study news and trends

How Consumers Shop Using Smartphones For Food Vs Retail Goods
Mobile Commerce // May 23, 2019

Despite efforts by major supermarket chains as well as third-party delivery services, online grocery shopping still hasn’t seen mass adoption in the U.S. In fact, only 3 percent of food is bought digitally. In the 2019 edition of the Remote Payments Study, PYMNTS collected and analyzed...

Consumers Who Use Mobile In-Store Are More Frequent Brick-And-Mortar Shoppers
Mobile Payments // May 22, 2019

Mobile commerce has become part of the daily routine for many consumers — who are not just using devices to shop on the go, but also in-store and for a variety of product categories. In the 2019 edition of the Remote Payments Study, PYMNTS collected...

Wallets Versus Stored Credentials: How Consumers Shop And Pay With Smartphones
Mobile Commerce // May 20, 2019

Mobile commerce might just be the key to saving brick-and-mortar stores. Consumers use their smartphones to shop for everything, everywhere – including using them to help them shop in-store. What’s more, consumers who use their smartphones while shopping in-store visit them more often than consumers...

Study Reveals Consumers’ Mobile Shopping Behaviors
Mobile Commerce // April 25, 2019

Consumer dependence on smartphones is often derided as a distraction, but they have also become a vital mobile shopping and buying tool – whether in-store or from a living room sofa. mCommerce isn’t one-dimensional. Consumers shop everywhere at anytime, and no two mobile users have...

Interviews & Exclusives
NEW DATA: Five Ways Social Distancing Is Transforming Retail

April 17, 2020
COVID-19 has driven consumers indoors — and online. Consumers are 30.6 percent more likely to make their purchases online in 2020 than they were in 2019, underscoring the increased reliance on digital commerce now that retail stores are closed until the pandemic recedes. Yet consumers’ increasing dependence on connected devices to shop extends beyond remote […]

Wallets Versus Stored Credentials: How Consumers Shop And Pay With Smartphones

May 20, 2019
Mobile commerce might just be the key to saving brick-and-mortar stores. Consumers use their smartphones to shop for everything, everywhere – including using them to help them shop in-store. What’s...