DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them. The restaurant aggregator’s software, DashAI, is being tested in a limited capacity in certain markets, Bloomberg reported Thursday (July 27). Reached for comment by...
Restaurants looking to drive sales with older diners may want to focus on traditional channels. The Context Embracing digital technologies may be a useful way for restaurants to reach younger customers, but for older diners, these same innovations can be alienating. Take, for instance, the...
Unilever is making a direct play for consumers’ digital loyalty with its virtual storefront, The Ice Cream Shop, selling its packaged ice cream products across popular aggregators. Most recently, the storefront went live on Instacart’s online grocery marketplace after being available for years across restaurant...
As DoorDash, the U.S.’s leading aggregator, looks to retain (and grow) its share of the digital ordering market in the face of growing competition from direct channels, the company is unveiling new tools to address restaurants’ anxieties about going through third parties. One of the...
July 27, 2023
DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them. The restaurant aggregator’s software, DashAI, is being tested in a limited capacity in certain markets, Bloomberg reported Thursday (July 27). Reached for comment by PYMNTS, a DoorDash spokesperson confirmed the accuracy of the report. […]
