Even as consumers become accustomed to placing restaurant orders online for delivery, PYMNTS research reveals that the majority continue to want to know that their food is coming from somewhere with a tangible, brick-and-mortar presence. By the Numbers Research from PYMNTS’ new exclusive study “Connected...
As major restaurants build out extensive digital platforms to compete with third-party restaurant aggregators, smaller chains are left in a bind. Take, for instance, fast-casual Mediterranean brand Cava, which has more than 260 locations across 22 states and Washington, D.C., which recently filed to go...
High earners may be ordering restaurant delivery more often, but others are remaining relatively constant. By the Numbers Data from PYMNTS’ new exclusive report “Connected Dining: Third-Party Restaurant Aggregators Keep the Young and Affluent Engaged,” which draws from a survey of nearly 2,300 U.S. consumers...
As aggregators look to maintain customer frequency amid inflation, affordability is key. In fact, many consumers are engaging with restaurant delivery services more specifically because these options have become more attainable within their budgets, according to research from PYMNTS’ new exclusive report “Connected Dining: Third-Party...