Any element of American life is tempered by the coronavirus these days. But before it took hold of the psyche and wallet, more than half of the American population spent money dining out on a weekly basis. In fact, 56 percent of them dined out...
When customers are feeling hungry — maybe even a little hangry — the fewer obstacles between them and food, the better. Waiting in line? Talking to a human cashier? Too much hassle. Just get them those calories, stat. Alright, so maybe it’s not always quite so dramatic,...
Sometimes slow and steady wins the race. While the rest of the restaurant space is racing to the mobile order ahead finish line, Abbey Reider, Shake Shack’s director of digital guest experience, tells PYMNTS why the company kept its mobile movement in the slow lane,...
As early mobile order-add adopting restaurants are reaping the benefits of the technology, other merchants are looking to add their own mobile services. But now, it isn’t just restaurants that are exploring the tech – retailers and even hoteliers are getting in on the mobile...
June 12, 2023
Word of mouth has always played a key role in helping restaurants build their brands. Social media and the internet — rather than making it obsolete — have made it all the more important. Consumers do not need to rely on friends and neighbors as they did in the past. Digital platforms such as Yelp, […]
April 08, 2016
With the addition of new capabilities, a restaurant waitlisting service is aiming to save diners time, both before and after their meal. TechCrunch reports that NoWait — which offers an app that allows users to virtually queue up for a table at casual dining restaurants (many of which don’t accept traditional reservations) in their vicinity — is […]
April 04, 2016
The restaurant reservation app Reserve has picked up another tab, as it were. On Friday (April 1), the company announced — via a blog post written by CEO Greg Hong...
April 04, 2016
The restaurant search app Zomato has found a new vertical for itself: point of sale. The Economic Times reports that the New Delhi-based startup is trying out a new, cloud-based...
October 19, 2015
Restaurant discovery platform Zomato, which serves 22 countries around the world and has a $1 billion+ valuation, is restructuring its business with a 10 percent staff layoff and change in data...
