Instacart is ramping up its efforts to capture and keep customers as it aims to cement its status in the online grocery sector. The company is concentrating on two primary objectives: bringing in new users, elevating engagement with its current clientele, and creating “habituated customers.”...
Instacart has teamed with Uber to offer its customers restaurant deliveries via Uber Eats. The collaboration, announced Tuesday (May 7) and due to roll out in the weeks ahead, lets Instacart customers order from a wide range of restaurants using a new “Restaurants” tab on the company’s app. “Through this...
DoorDash set new company records across several metrics in the first quarter as it continued to expand its services into new segments of the local retail economy. The on-demand delivery aggregator set new quarterly records for total orders, total dollar value of orders completed on its...
As DoorDash looks to grow from a restaurant delivery platform to something more like a super app, the aggregator is expanding its retail offerings by orders of magnitude each year. On a call with analyst Thursday (Feb. 15) discussing the San Francisco-based delivery company’s fourth quarter...
September 10, 2024
Instacart is ramping up its efforts to capture and keep customers as it aims to cement its status in the online grocery sector. The company is concentrating on two primary objectives: bringing in new users, elevating engagement with its current clientele, and creating “habituated customers.” During the company’s second-quarter earnings call, CEO Fidji Simo noted […]
September 03, 2020
The difficulties restaurants face with big delivery platforms like Grubhub or Uber Eats have been extensively cataloged. Critics claim the platforms take too big a bite out of restaurants’ revenues,...
July 14, 2017
Press button. Receive pizza. It’s basically that easy, now that Papa John’s has become the first national pizza brand to offer instant ordering via Facebook’s new “Start Order” button. Users...
December 05, 2024
Uber is expanding its partnership with restaurant technology platform Toast. The new integration between Toast Delivery Services and Uber Direct lets U.S. restaurants save on delivery fees and expand their delivery radius, while using Uber’s delivery network to provide local delivery on phone orders and ones made via Toast digital ordering channels, the companies said in a Thursday (Dec. […]
May 07, 2024
Instacart has teamed with Uber to offer its customers restaurant deliveries via Uber Eats. The collaboration, announced Tuesday (May 7) and due to roll out in the weeks ahead, lets Instacart customers order from...
May 01, 2024
DoorDash set new company records across several metrics in the first quarter as it continued to expand its services into new segments of the local retail economy. The on-demand delivery aggregator...
July 27, 2023
DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them. The restaurant aggregator’s software, DashAI, is being tested...
