Restaurant Reviews news and trends

Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews
Consumer Insights // June 22, 2023

Younger consumers tend to be especially harsh on restaurants, PYMNTS research reveals, and given that they are also frequent reviewers, eateries must work hard to get in Gen Z’s good graces. By the Numbers The latest edition of PYMNTS’ exclusive Connected Dining report, “Connected Dining:...

Everyone’s a Critic: 49M Consumers Recently Posted Online Restaurant Reviews
Restaurant innovation // June 12, 2023

Word of mouth has always played a key role in helping restaurants build their brands. Social media and the internet — rather than making it obsolete — have made it all the more important. Consumers do not need to rely on friends and neighbors as...

Google Dumps Zagat
Partnerships / Acquisitions // March 06, 2018

The Infatuation, the restaurant discovery platform, announced Monday (March 5) it is acquiring the restaurant review brand Zagat from Google, nearly seven years after it paid $151 million for it. In a press release, The Infatuation said that adding Zagat’s brand to its website, mobile...

SEC Blocks ICO For Restaurant Review App Munchee
Blockchain // December 12, 2017

The U.S. Securities and Exchange Commission announced Monday (Dec. 11) that Munchee, the California food review service, has halted its initial coin offering after being contacted by the government agency. According to a press release, Munchee agreed to an SEC order in which it found...

Interviews & Exclusives
Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations

November 13, 2023
In today’s digital age, consumers have access to a wealth of information that helps them make informed decisions, especially when choosing a restaurant. In this context, online reviews and social media platforms have become vital for diners to share their experiences and gather information.  In “Connected Dining: Word of Mouth in the Digital Age,” PYMNTS […]

Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews

June 22, 2023
Younger consumers tend to be especially harsh on restaurants, PYMNTS research reveals, and given that they are also frequent reviewers, eateries must work hard to get in Gen Z’s good...

Everyone’s a Critic: 49M Consumers Recently Posted Online Restaurant Reviews

June 12, 2023
Word of mouth has always played a key role in helping restaurants build their brands. Social media and the internet — rather than making it obsolete — have made it...

Quick Reads
Google Dumps Zagat

March 06, 2018
The Infatuation, the restaurant discovery platform, announced Monday (March 5) it is acquiring the restaurant review brand Zagat from Google, nearly seven years after it paid $151 million for it. In a press release, The Infatuation said that adding Zagat’s brand to its website, mobile app and messaging will help it expand as it aims […]

SEC Blocks ICO For Restaurant Review App Munchee

December 12, 2017
The U.S. Securities and Exchange Commission announced Monday (Dec. 11) that Munchee, the California food review service, has halted its initial coin offering after being contacted by the government agency....

Prankster Creates Fake Restaurant Using Fake TripAdvisor Reviews

December 11, 2017
TripAdvisor, the travel website where countless people turn to read reviews on hotels and restaurants, was tricked by a London-based Vice writer, who was able to get a fake restaurant...