The restaurant industry is experiencing a technological transformation that’s reshaping the dining experience. At the center of it are ongoing innovations in payments and convenience — not the least of which is pay-at-the-table technology. “The demand for a better customer experience and increased customer security,...
The Access Group has entered into an agreement to acquire Paytronix, saying it aims to integrate the companies’ solutions and deliver an enhanced suite of products and services to hospitality and convenience store businesses around the world. Paytronix is based in the United States and...
The next time you call your favorite restaurant, it may be AI that answers. That’s according to a report Sunday (Sept. 22) by Ars Technica on the popularity of artificial intelligence (AI)-powered hosts used by eateries. As the report noted, there are many companies specializing...
In an increasingly fast-paced dining landscape, Darden Restaurants is under pressure to improve operational efficiency across its diverse portfolio, which includes Olive Garden, LongHorn Steakhouse, and fine dining establishments like The Capital Grille. Darden Restaurants President and CEO Rick Cardenas acknowledged the need for speed during...
November 12, 2024
The restaurant industry is experiencing a technological transformation that’s reshaping the dining experience. At the center of it are ongoing innovations in payments and convenience — not the least of which is pay-at-the-table technology. “The demand for a better customer experience and increased customer security, [along with staff shortages], are the main drivers that are […]
May 31, 2024
Forty percent of the independent mom-and-pop restaurants in the U.S. that generate $10 million or less annually now use instant payment rails as their primary method to send funds. And...
November 15, 2023
As new technologies take over the restaurant industry, Remy Robotics is launching an autonomous ghost kitchen that leverages this efficiency to enter the burgeoning “fast-fine” dining category. The company recently...
July 24, 2023
As restaurants struggle with ongoing labor challenges, technology can help those with less experienced staff offer the kind of personalized service that many customers expect, according to new Paytronix CEO...
November 12, 2024
Voice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the top 20 quick-service restaurants (QSRs). These QSRs and other restaurants are using the technology for drive-thru, phone ordering, kiosks, mobile apps and for supporting their staff, SoundHound AI CEO and Co-Founder Keyvan Mohajer said Tuesday (Nov. 12) during the company’s […]
November 01, 2024
The Access Group has entered into an agreement to acquire Paytronix, saying it aims to integrate the companies’ solutions and deliver an enhanced suite of products and services to hospitality...
September 22, 2024
The next time you call your favorite restaurant, it may be AI that answers. That’s according to a report Sunday (Sept. 22) by Ars Technica on the popularity of artificial...
August 14, 2024
Brinker International has found that its investments in digital tools have improved the experience for both customers and employees at its casual dining restaurants. These improvements have also contributed to...
