Restaurants news and trends

Gen Z Drives Travel Spending Surge for Live Events

July 22, 2024
travel
Fast Food Brands Struggle as Consumer Sentiment Sours
Retail // July 21, 2024

Restaurant stocks have been struggling this summer, though it’s not quite clear why. As Seeking Alpha reported Sunday (July 21), weakening consumer confidence and consumer spending are likely the key reasons, though there could be another reason diners might be shunning quick-service restaurants, or QSRs....

Restaurants Tinkering With Subscriptions Turn From Freebies to Discounts
Subscriptions // July 19, 2024

As the restaurant industry aims to figure out how to use subscriptions to drive loyalty, some are finding that offering free menu items is not particularly cost effective, instead shifting to discounting models. In the United Kingdom, coffee chain Pret a Manger has reportedly drawn...

Domino’s Loyalty Refresh Doubles Members’ Pickup Orders Amid Consumer Hesitance
Loyalty & Rewards // July 18, 2024

As consumers cut back their overall spending, Domino’s has been able to get its loyalty members to buy more by offering more effective rewards. On a call with analysts Thursday (July 18) discussing the quick-service restaurant (QSR) behemoth’s second quarter 2024 financial results, CEO Russell...

Gen Z Diners Trade Down to Reduce Restaurant Spend
Consumer Insights // July 17, 2024

After years of the youngest consumers shelling out for restaurant meals considerably more than the oldest, the balance has shifted. By the Numbers A PYMNTS Intelligence study in May for the “Last Transaction Report” series surveyed more than 2,700 United States consumers about their recent...

Interviews & Exclusives
Gen Z Drives Travel Spending Surge for Live Events

July 22, 2024
As young consumers look for meaningful, in-person experiences, more are traveling for ticketed events, driving vacation spending. A recent report from Allianz Partners found that 1 in 4 U.S. consumers intends to “travel to a destination to attend a major pop culture event,” and that share rises to 40% for those ages 18 to 34. […]

Taco Bell Digital Chief Says Subscriptions Inflation-Proof Customer Spend

July 12, 2024
As Taco Bell continues its paid subscription push — its “passes” — the quick-service restaurant (QSR) giant is seeing that, by offering a wider range of options tailored to different...

5 Metrics to Elevate Your Loyalty Program

July 04, 2024
Brands use loyalty programs to increase sales, acquire and retain members, enhance the customer experience and create advocates. Return on investment (ROI) is foremost among any brand’s metric to measure...

5 Big Ideas: Making the Case for Instant Payments

June 19, 2024
In recent years, instant, P2P payments have seen a surge in adoption, emerging as a popular method for consumers to receive funds and make personal transactions and purchases. At the...

Quick Reads
Fast Food Brands Struggle as Consumer Sentiment Sours

July 21, 2024
Restaurant stocks have been struggling this summer, though it’s not quite clear why. As Seeking Alpha reported Sunday (July 21), weakening consumer confidence and consumer spending are likely the key reasons, though there could be another reason diners might be shunning quick-service restaurants, or QSRs. “Heading into Q2 earnings, we believe sentiment for restaurants is […]

OpenTable and Visa Launch Restaurant Reservation Partnership

July 16, 2024
Restaurant tech company OpenTable says it has launched a collaboration with Visa. The partnership, announced Tuesday (July 16) and dubbed the “OpenTable & Visa Dining Collection,” is designed to offer...

DoorDash and Deliveroo Acquisition Talks Ended on Valuation Disagreement

June 25, 2024
A potential combination of meal delivery companies Doordash and Deliveroo was reportedly discussed but rejected in May. Doordash approached Deliveroo about acquiring that company at that time, but talks between the two...

Delivery Apps See Orders Drop After Wage Hikes

June 23, 2024
When gig workers in Seattle won higher wages, delivery apps like DoorDash hiked their fees. Now, The Wall Street Journal (WSJ) reported Saturday (June 22), those companies are dealing with...