Voice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the top 20 quick-service restaurants (QSRs). These QSRs and other restaurants are using the technology for drive-thru, phone ordering, kiosks, mobile apps and for supporting their staff, SoundHound AI CEO and...
New artificial intelligence (AI) tools are changing how restaurants analyze customer data, test food safety and even reproduce scents in laboratories. The technologies include a natural language assistant for querying loyalty programs, an electronic tongue that achieved 95% accuracy in detecting food issues and a...
Digital transformation is serving up new efficiencies for the restaurant and hospitality sector. With razor-thin margins, shifting consumer tastes and an insatiable demand for convenience, digital tools that optimize how chefs, servers and owners manage everything from orders to payroll have become the secret ingredient...
Mastercard and restaurant reservation platform TheFork are teaming up to serve cardholders a better dining experience. The multiyear partnership, which will launch next year, will enable eligible cardholders worldwide to gain access to exclusive benefits, Mastercard said in a Wednesday (Nov. 6) news release. Within...
September 25, 2024
The restaurant industry is undergoing a digital transformation. While the evolution is being driven by a growing demand by customers for seamless, efficient and personalized experiences, innovations in payment technologies are at the transformation’s center — and will define its future. “Today’s diners want a seamless experience that’s quick and super easy. This includes digital […]
September 01, 2023
As students return to college and university campuses for their fall semesters, PYMNTS research reveals that today’s young consumers demand more options than just traditional dining halls and convenience stores. ...
November 15, 2022
It was once a challenge for restaurants to take ownership of their online presence, putting many at the mercy of third-party aggregators or having to foot hefty bills for ads...
November 14, 2022
Think back to 2020 and 2021, when restaurant delivery was suddenly the pantry, kitchen and server to millions of Americans locked down at home. Operators fast-tracked solutions like the decision...
December 19, 2024
Square has launched a partnership with foodservice distributor Sysco to provide restaurants with better technology. The collaboration, announced Wednesday (Dec. 18), makes Square a Sysco “Restaurant Solutions partner,” meaning that its technology suite will be promoted, co-marketed and sold to Sysco’s customers. “Sysco is committed to helping our customers succeed through innovative solutions and technology,” […]
November 12, 2024
Voice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the top 20 quick-service restaurants (QSRs). These QSRs and other restaurants are using the technology for...
November 06, 2024
Mastercard and restaurant reservation platform TheFork are teaming up to serve cardholders a better dining experience. The multiyear partnership, which will launch next year, will enable eligible cardholders worldwide to...
October 20, 2024
Richtech Robotics plans to use its robotics and artificial intelligence (AI) cloud technology to run 20 more Walmart-located restaurants in Arizona, Colorado and Texas. The provider of AI-driven service robots...
