Resy news and trends

Card Networks and Issuers See Restaurant Booking Platforms as Top-of-Wallet Opportunity

October 04, 2024
Restaurants Embrace Embedded Finance to up Customer Loyalty
Resy: Consumer Demand for Restaurant Reservations Has Not Slowed
Economy // August 07, 2024

Resy, a restaurant reservation platform owned by American Express, reportedly sees no evidence of a weakening of consumer sentiment among its customers. Consumer demand for restaurant dining remains strong, Resy CEO Pablo Rivero told Bloomberg Television Wednesday (Aug. 7). “People are still going out, trying...

American Express Earnings Show Travel and Entertainment Spending Climbs 13%
Earnings // October 20, 2023

The latest results from American Express show consumers are continuing to spend on leisure activities — and are using their cards to so. The company also noted that credit performance across its portfolio remains “strong.” Earnings materials show that total network billed business was up...

Independent Restaurants Turn Their Focus to eCommerce Integration
ResTech // October 02, 2023

In an effort to compete with larger players in the space, small restaurants are looking to boost their eCommerce presence, PYMNTS Intelligence has found.  By the Numbers Findings from the study “Main Street Health Q3 2023: Leading Payment Processors’ Satisfy SMBs, but Less Popular Providers...

Digital Tools Let Restaurants Build Loyalty One Byte at a Time
ResTech // August 01, 2023

Technology has become table stakes for the restaurant industry. The ongoing digitization of the consumer landscape has reached the hospitality sector, and thoughtful applications are revolutionizing the ways restaurants can attract customers and build loyalty. “Hospitality truly transcends the four walls of a restaurant,” Chandler Stroud,...

Interviews & Exclusives
Digital Tools Let Restaurants Build Loyalty One Byte at a Time

August 01, 2023
Technology has become table stakes for the restaurant industry. The ongoing digitization of the consumer landscape has reached the hospitality sector, and thoughtful applications are revolutionizing the ways restaurants can attract customers and build loyalty. “Hospitality truly transcends the four walls of a restaurant,” Chandler Stroud, a vice president at Resy, told PYMNTS. “And restaurants have become […]

Dine-In Restaurant Recovery Hinges on Digital Experiences

November 12, 2021
In the early weeks of the pandemic, restaurant enthusiasts took it for granted that we’d be truly back to normal by late 2021. What most consumers — and even many...

Quick Reads
Resy: Consumer Demand for Restaurant Reservations Has Not Slowed

August 07, 2024
Resy, a restaurant reservation platform owned by American Express, reportedly sees no evidence of a weakening of consumer sentiment among its customers. Consumer demand for restaurant dining remains strong, Resy CEO Pablo Rivero told Bloomberg Television Wednesday (Aug. 7). “People are still going out, trying to find that human connection with people, and the dining […]

Amex, Resy Team on Restaurant Reservation Drive

February 24, 2022
American Express and Resy have launched the Every Resy Counts reservation drive, which is aimed at encouraging millions of consumers across the country to eat at independent restaurants through the...

Amex App To Offer Mobile Restaurant Booking For Platinum Cardholders

November 25, 2019
American Express has announced that it is launching a new restaurant booking tool in the Amex mobile app. The new feature will allow Platinum Card and Centurion members to search,...

American Express, Resy Annouce New Perks For Card Members

August 06, 2019
American Express has completed its acquisition of Resy, a restaurant booking service, and will offer a number of perks to card members, according to a news release. The credit card...