Merchants in both the food and accommodation space are interested in investing innovation to stay competitive. However, these merchants offer relatively few in-store features. The following Deep Dive examines how the food and accommodation market compares to the health and beauty market in terms of...
When it comes to implementing innovation, trying and succeeding are two different things. This is a fact that hotels and restaurants know all too well. As much as 77.4 percent of them said they want to innovate to gain a competitive edge, while 75 percent...
Consumers have thousands of health and beauty brands to choose from, and that pool has only grown larger as the global economy expands. To keep up with the competition, merchants recognize the need to innovate both online and in their physical stores. What’s more, 61...
It’s not your father’s customer loyalty anymore. The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to...
March 26, 2019
When it comes to implementing innovation, trying and succeeding are two different things. This is a fact that hotels and restaurants know all too well. As much as 77.4 percent of them said they want to innovate to gain a competitive edge, while 75 percent seek to boost their sales revenue. Another 62.2 percent intend […]
November 09, 2018
It’s not your father’s customer loyalty anymore. The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not...
