Returns fraud is a growing global issue, costing retailers billions annually. Recent estimates suggest that fraudulent returns account for up to 13% of total returns in the U.S., significantly impacting profit margins. With the rise of eCommerce, the potential for abuse has expanded, prompting brands...
Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s omnichannel returns management services. The integration allows Loop users to use ReBound’s global logistics offering, which includes return shipments, advanced...
An integral aspect of the retail cycle, returns have surged in recent years with the growth of online channels. However, accompanying this increase in returns is a concerning trend: the escalation of returns fraud and policy abuse. According to a report by the National Retail Federation (NRF), retailers encountered...
Returns management platform Loop has introduced new services for merchants and logistics providers. “A series of new features, integrations, and partnerships will enable logistics partners to share enriched data between Loop and merchant warehouses and allow brands to ship and move their returns more efficiently,” the company said in...
October 17, 2024
Returns fraud is a growing global issue, costing retailers billions annually. Recent estimates suggest that fraudulent returns account for up to 13% of total returns in the U.S., significantly impacting profit margins. With the rise of eCommerce, the potential for abuse has expanded, prompting brands to rethink their return policies. In 2023 alone, returns fraud […]
September 21, 2023
From November 2022 to mid-January of the current year, no less than 10% of weekly orders were subject to returns. During periods of inflation and when households face budget limitations, there is...
March 28, 2022
As goes online sales growth, so grows the ocean of returns generated for any number of reasons, from fit to finances. The National Retail Federation (NRF) recently put a number...
December 10, 2018
Returns are a big — if unsung — part of the holiday season. According to data compiled by B-Stock Solutions, a marketplace that liquidates returned merchandise for retailers like Amazon, Macy’s, Target,...
December 01, 2024
Stricter return policies reportedly have some shoppers rethinking their choice of retailers. As The Wall Street Journal (WSJ) reported Sunday (Dec. 1), sometimes that means consumers doing more research into product quality before they buy, while others have stopped patronizing retailers that charge customers for returns. According to the report, merchants argue their tighter returns […]
July 16, 2024
Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s omnichannel returns management services. The...
February 05, 2024
Returns management platform Loop has introduced new services for merchants and logistics providers. “A series of new features, integrations, and partnerships will enable logistics partners to share enriched data between Loop and merchant warehouses...
December 26, 2023
The holiday shopping season has come to a close. The holiday returns season has just begun, and if past years are any indication, consumers could be set to send back a...
