An integral aspect of the retail cycle, returns have surged in recent years with the growth of online channels. However, accompanying this increase in returns is a concerning trend: the escalation of returns fraud and policy abuse. According to a report by the National Retail Federation (NRF), retailers encountered...
As retailers look for new ways to save on labor, the disadvantages of going all in on self-checkout are coming to light, with Five Below the latest to pull back on the technology. The discount retailer, which targets Gen Z and Gen Alpha consumers and...
Dollar General is cutting back on its offering of self-checkout options, saying it is doing so to improve the customer experience and to reduce inventory shrink. This change follows a year in which the retailer saw an increased level of shrink, the company said in a...
Last year saw several retailers report that their profits were being hurt by “shrink.” That’s the industry term for lost inventory due to a variety of factors, though much of 2023’s reporting dealt with losses from a wave of retail theft. But as 2024 begins, investors...
October 09, 2023
Why do so many shoppers like Target or Walmart? For some, it’s considered a nearby oasis that offers affordable prices on a diverse range of products. From groceries to clothing and electronics, these big format retailers provide a one-stop seamless shopping experience. However, in light of recent developments in the retail sector, one may wonder […]
October 02, 2023
The intersection of technology, social dynamics and economic factors has created an environment where theft — both individual and organized — has proliferated. And H&M is the most recent victim...
June 28, 2024
Target will reportedly lower the threshold at which store staff can attempt to stop nonviolent theft. In a new guideline expected to be implemented this summer, the retailer has dropped that threshold to $50 from the previous $100, Bloomberg reported Friday (June 28), citing unnamed sources. Asked about the change by Bloomberg, a Target spokesman […]
March 14, 2024
Dollar General is cutting back on its offering of self-checkout options, saying it is doing so to improve the customer experience and to reduce inventory shrink. This change follows a year...
January 09, 2024
Last year saw several retailers report that their profits were being hurt by “shrink.” That’s the industry term for lost inventory due to a variety of factors, though much of...
August 11, 2023
Retailers and trade associations across the country are pushing for state and federal laws to impose harsher penalties for those engaging in organized retail crime. Since 2022, at least nine...
