Amazon is not the only retailer grappling with a staggering number of returns: All sorts of retailers — especially some with generous return policies — have faced challenges with large numbers of returns. In the case of one retailer, SupplyAI’s Karthik Sridhar, the company’s CEO,...
June 13, 2023
Despite the shopping feature’s popularity, merchants keep tightening requirements for returns. In today’s competitive in-store and digital marketplaces, where it seems like everyone is seeking out a deal, making a beloved feature less accessible to customers seems like a risky move. And consumers do love free returns for online purchases, as detailed in the PYMNTS […]
