Reviews news and trends

Yelp to Expand Services Advertising Revenues With RepairPal Acquisition
Acquisitions // November 08, 2024

Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash. The acquisition is expected to close by the end of the year, subject to customary closing conditions, Yelp said in a Thursday (Nov. 7) press release. The company announced the planned acquisition in...

Amazon Uses Technology and Legal Action to Combat Fake Reviews
Security & Fraud // October 14, 2024

Amazon said Monday (Oct. 14) that it has been using legal action and other methods to combat fake reviews and prevent those reviews from being seen by customers. The company proactively blocked more than 250 million suspected fake reviews in 2023 and pursued legal action...

Judge Allows Yelp to Sue Firm That Claimed to Remove ‘Bad’ Reviews
Legal // June 07, 2024

Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. A judge ruled Thursday (June 6) that Yelp can pursue these claims against ReviewVio, which does business as Dandy, Reuters reported Friday (June 7)....

Millennials Pull Rank as Brand Ambassadors; Gen Z Tougher Customers
Restaurant innovation // February 29, 2024

With so much consumer review information accessible on the go, the days of simply rolling the dice and taking a chance on a local restaurant appear to be fading.  A recent study from PYMNTS Intelligence found that these voices matter, as nearly half (46%) of...

Interviews & Exclusives
Millennials Pull Rank as Brand Ambassadors; Gen Z Tougher Customers

February 29, 2024
With so much consumer review information accessible on the go, the days of simply rolling the dice and taking a chance on a local restaurant appear to be fading.  A recent study from PYMNTS Intelligence found that these voices matter, as nearly half (46%) of all restaurant-goers are more likely to patronize an eatery after […]

FinServ Matchmaker SuperMoney Tops $2B In Loan Requests

August 12, 2019
Most people make big purchases not so much with the total cost of ownership in mind, but how much it costs them on a monthly basis. In fact, SuperMoney founder...

Quick Reads
Yelp Adds AI-Powered Insights to Its Business Reviews

December 10, 2024
Online business directory Yelp has debuted several new features, including AI-powered insights to its reviews. “This year has been marked by an accelerated pace of product innovation at Yelp,” Craig Saldanha, chief product officer at Yelp, said in a news release Tuesday (Dec. 10). “By using AI to harness Yelp’s vast amount of trusted user-generated […]

Yelp to Expand Services Advertising Revenues With RepairPal Acquisition

November 08, 2024
Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash. The acquisition is expected to close by the end of the year, subject to customary closing conditions,...

Amazon Uses Technology and Legal Action to Combat Fake Reviews

October 14, 2024
Amazon said Monday (Oct. 14) that it has been using legal action and other methods to combat fake reviews and prevent those reviews from being seen by customers. The company...

Judge Allows Yelp to Sue Firm That Claimed to Remove ‘Bad’ Reviews

June 07, 2024
Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. A judge ruled Thursday (June 6)...