Reward Programs news and trends

Gen Z Wants Credit Card Rewards, Just Not the Ones Banks Offer
Credit Cards // January 31, 2024

Generation Z has emerged as a pivotal demographic for financial institutions (FIs), even as they challenge traditional loyalty strategies. The generation, whose adult members are 18 to 25 years old, is dissatisfied with many existing reward structures and instead tends to prefer more innovative, personalized...

Crypto-Spend Debit Card Rewards Go Back to Earth
Cryptocurrency // August 05, 2022

Slowly, the crypto-back rewards on Visa and Mastercard debit cards that let you spend your cryptocurrency holdings at checkout and point-of-sale are coming back to earth. By and large, they work just like cash-back programs, except that instead of U.S. dollars you get a reward...

Powering eCommerce Food Brands With Plants (And Brownie Points)
Retail // July 23, 2019

Entrepreneurs sometimes start companies to overcome personal culinary challenges: Coconut Whisk CEO and Founder Bella Lam, for instance, discovered it was difficult to find foods that she enjoyed after she became a vegan. One of those items was baking mixes: There wasn’t any product on...

How Unattended Retail Sells Loyalty
Unattended Retail // April 16, 2019

More than 75 percent of loyalty program members say the offerings make them more likely to be repeat customers. But for many unattended retailers, establishing that connection can be challenging — if not impossible, says Justin Ning, ID TECH’s VP of product management. In this...

Quick Reads
CFPB to Investigate Credit Card Reward Programs Following Consumer Complaints

March 26, 2024
The Consumer Financial Protection Bureau (CFPB) will reportedly take a closer look at credit card reward programs. This move follows an increase in the number of complaints the agency has received from consumers, CFPB Director Rohit Chopra said Tuesday (March 26), Reuters reported. Speaking with reporters on the sidelines of a Consumer Bankers Association event, Chopra said that credit card issuers too […]

Uber Rolls Out Rewards To All US Passengers

March 04, 2019
After Uber started to introduce Uber Rewards in January, the feature is now said to be available to all passengers in the United States. Through the program, U.S. riders earn points...