Salesforce Crm news and trends

What It Takes For A Bank To Go Digital — And Keep Its Customers
B2B Payments // October 04, 2017

The financial services landscape is quickly evolving from a rivalry between traditional banks and FinTechs to one of collaboration, but this gradual shift hardly banks customers are going to pick one financial service provider and stick to it. In fact, according to Rohit Mahna, Salesforce senior...

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Slack Launches Slack AI to Boost Worker Efficiency

February 14, 2024
Enterprise messaging platform Slack is debuting Slack AI, its artificial intelligence (AI) tool to help users find information more easily. Slack AI is starting with a set of initial generative AI capabilities, including a search function that delivers personalized, intelligent responses to your questions, channel recaps that offer highlights from accessible channels, and thread summaries that […]