Sams Club news and trends

Walmart and Amazon Step Up the Race for Digital Ad Spending
Retail // August 02, 2024

As Walmart and Amazon look to boost their margins through digital media sales, the two retail giants are sweetening the deal for potential advertisers. The former announced last month that its warehouse club chain subsidiary Sam’s Club’s Member Access Platform (MAP) is launching display ads...

Sam’s Club Recruits Its Customers to Drive Private-Label Innovation
Retail // June 06, 2024

As retailers rethink their relationships with their customers looking to drive deeper loyalty and higher engagement, Sam’s Club is looking to its membership base to help guide the future of its Member’s Mark private-label brand. The Walmart-owned warehouse club chain announced Thursday (June 6) the...

Walmart’s Q1 Earnings Show Caution on Consumer Spending
Earnings // May 16, 2024

Walmart reported better than expected Q1 earnings Thursday (May 16) but that’s not the most important story. The earnings announcement and subsequent analyst call showed a price-driven retailer making adjustments to its core business model in the interest of driving long-term revenue growth in the...

Sam’s Club Scans the Future With AI-Powered Checkout Technology
Artificial Intelligence // May 09, 2024

In the battle for the future of shopping, Sam’s Club is betting on artificial intelligence. Since January, the Walmart-owned retailer has rolled out AI-powered checkout technology at over 120 stores. Using a combination of AI, computer vision and digital tech, Sam’s Club’s system identifies what’s in a shopping cart, confirming customers...

Interviews & Exclusives
Walmart and Amazon’s Retail Tug-of-War Now Focused on AI

March 01, 2024
This week, Amazon increased its investments in artificial intelligence, as the eCommerce giant and rival Walmart adopt new technologies to remain competitive. Amazon’s $1 billion Industrial Innovation Fund is ramping up investments in companies that combine AI and robotics this year to boost efficiency throughout its logistical network, Franziska Bossart, head of the corporate venture capital arm, said. Among the 12 investments the company […]

How D2C Brands Like Warby Parker Are Making Physical Stores Work

May 02, 2023
As shoppers resume their in-store experiences, brands and retailers are reassessing their selling strategies.  Retailers are seeking to enhance their interactive displays to entice more consumers, while brands are striving...

Sam’s Club Touts 90 Pct Re-Use Rate For Its Touchless Checkout And Delivery Tech

July 20, 2021
With the rise in online grocery occasioned by the pandemic, consumers have grown used to being in control of their shopping journey. The digital buying experience is, after all, entirely...

Sam’s Club COO: What We Learned During The Pandemic’s Lockdowns

June 16, 2020
The past few months have been an incredibly challenging time for retailers that remained open — and an excellent example of innovation on overdrive. Lance de la Rosa, chief operating...

Quick Reads
Sam’s Club Says AI Exit Scans Are in 120 Stores

April 30, 2024
Sam’s Club said its artificial intelligence (AI)-powered exit scanners are now in 120 stores. The technology, first announced in January, eliminates the practice of having customers wait in line as they exit the bulk retailer to have their receipts checked by employees. “Sam’s Club’s rapid deployment of its exit technology represents the largest-scale implementation of member-facing AI-powered technology in […]

Walmart Grows Omnichannel Capabilities for Shoppers ‘Seeking Convenience’

April 26, 2024
Walmart has been expanding its omnichannel capabilities across its three segments: Walmart U.S., Walmart International and Sam’s Club. The company’s people and technology are dedicated to giving customers the opportunity...

Sam’s Club Replaces Receipt Checks With AI-Powered Scans

January 14, 2024
Sam’s Club is replacing the practice of verifying receipts as shoppers exit the bulk retailer.  Instead, the Walmart-owned company is rolling out new artificial intelligence (AI)-powered technology that can visually scan customers’...

D2C Brands Court Warehouse Stores as Shoppers Seek Value

April 17, 2023
Direct-to-consumer brands are increasingly using warehouse club stores to reach new, bargain-hungry consumers. As a report Monday (April 17) by Modern Retail noted, this trend is well-established but has become a larger...