From restaurants to rideshare platforms and hospitality, the rise of digital tipping is reshaping how consumers express gratitude for service. This shift toward digital gratuity represents more than just convenience — it’s a reflection of broader societal changes, impacting both employee retention and transactional consumer...
With consumers’ lifestyles permanently changed by the events of the past few years, coffeehouse chains that relied on in-office consumers stopping in on their breaks are forced to reevaluate their business models. Starbucks, for one, is feeling the impact of this shift. The company is...
Amid an increased focus on COVID-19 vaccination and a recovering services industry, Kenya anticipates that its economy will bounce back strong in 2021, up 6.6 percent this year after a growth of 0.6 percent in 2020. The projected growth would be Kenya’s highest in at...
If a marketplace can work for aggregating goods from disparate providers, why not for services, too? After all, service industries make up more than three-quarters of the United States’ total GDP — and four out of five jobs. Why should merchants be the only ones who...
April 26, 2017
Can a full-service solution help make the rush hour grind a little easier for suburban office park commuters? Several companies have stepped up to improve the pace of business over the past few weeks, with some notable efforts to improve the service industry — from the introduction of a new service-focused, point-of-sale (POS) system to […]
August 05, 2021
Amid an increased focus on COVID-19 vaccination and a recovering services industry, Kenya anticipates that its economy will bounce back strong in 2021, up 6.6 percent this year after a growth of 0.6 percent in 2020. The projected growth would be Kenya’s highest in at least a decade, according to the International Monetary Fund, per […]
